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No msn or exporler, but connected to internet.

  #1  
Aug 6th, 2004
Hi,

My internet explorer and msn (any microsoft products) does not work with the internet even though I'm connected.

As a result I have been using Netscape and Opera and ICQ which all work fine.

I have tried to
-reset my settings to explorer and that didn't fix the problem.
-I tried to reinstall explorer in add/remove, but when it restarted nothing happened and the icon is gone from add/remove.
-Reinstall from CD, it says that I already have the lastes version so I can't install.

I have no idea what could be wrong, it just stopped working one day after my computer froze while playing an online game.

Please help. Thanks
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Re: No msn or exporler, but connected to internet.

  #2  
Aug 7th, 2004
delete it from ur registry and reinstall or if your system restore goes back to when u didnt have this problem then do that
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Re: No msn or exporler, but connected to internet.

  #3  
Aug 7th, 2004
Have you checked your system for Adware/Spyware infections? They can cause the type of problems you describe, and it would be good to determine if they play a part in your problems.

Have a read through the posts in our Security forum for information about how to get and use most-often recommended (and free) program that you can run to detect and remove any malicious pests that might have infested your system. Links to some of the utilities are are also in my sig file below.

*Note that if you do find Spyware/Adware/etc. to be part of the issue, please start a separate thread in the Security forum which details what you've found; we really want to keep "malware"-related questions concentrated in that forum rather than have them spread throughout the other forums.
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Re: No msn or exporler, but connected to internet.

  #4  
Aug 7th, 2004
Originally Posted by mikeandike22
delete it from ur registry and reinstall or if your system restore goes back to when u didnt have this problem then do that

More info on that can found in the links returned from this Google search:

http://www.google.com/search?hl=en&i...=Google+Search
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Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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Re: No msn or exporler, but connected to internet.

  #5  
Aug 8th, 2004
THANKS FOR YOUR HELP!

DMR, your were right, it was all because of spyware. I downloaded ad-aware and it detected 85 files, after I removed them everything was back to normal.

Thanks again!
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Re: No msn or exporler, but connected to internet.

  #6  
Aug 8th, 2004
You're welcome- glad you got it sorted out.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing


Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.

However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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