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Explorer.exe Keeps Restarting
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Join Date: Oct 2007
Posts: 2
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Titles pretty much tells the problem. Working on a Windows Server 2003 platform and when in safe mode, computer works fine. When I reboot into normal operation mode the Explorer.exe keeps restarting itself. I have tried several spyware searches to include spybot, adaware, and used Norton Antivirus search as well. The initial spybot and adaware search found several problem and cleared them (supposedly), but the explorer.exe is still restarting itself. Any help you may be able to provide would help out tremendously. Thank you for your time. Here is a log file of a scan done in safe mode.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:36:37 AM, on 10/26/2007
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Safe mode
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
F:\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by MARDET Athens
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www-proxy-penb.cnet.navy.mil:8080;https=ssl-proxy-penb.cnet.navy.mil:8080;ftp=ftp-proxy-penb.cnet.navy.mil:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.cnet.navy.mil;*.excel.navy.mil;*.blueangels.navy.mil;*.navylearning.navy.mil;*.njrotc.navy.mil;*.nrotc.navy.mil;*.sta21.navy.mil;*.training.navy.mil;172.16.*;172.16.27.18;<local>
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: The nssfrch - {2106BEDE-F5E8-4DE8-A081-A7E5EAD1529B} - C:\WINDOWS\nssfrch.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ShutdownEventCheck] %systemroot%\system32\dumprep 0 -s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1178807854595
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1178807941502
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MARDET.ALTIS.com
O17 - HKLM\Software\..\Telephony: DomainName = MARDET.ALTIS.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EEF5A05E-A86F-4246-A7F2-54604C7F222A}: NameServer = 192.168.32.16,160.125.112.26,160.125.112.25
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MARDET.ALTIS.com
O18 - Protocol: hpapp - {24F45006-5BD9-41B7-9BD9-5F8921C8EBD1} - C:\Program Files\Compaq\hpadu\Bin\hpapp.dll
O21 - SSODL: bxsbang - {150EC5D9-D67D-41D7-B51D-82C1AA6A2345} - C:\WINDOWS\bxsbang.dll
O21 - SSODL: ocgrep - {32AD0887-2E57-455C-B546-09C5CC658B75} - C:\WINDOWS\ocgrep.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP ProLiant Remote Monitor Service (CpqRcmc) - Hewlett-Packard Company - C:\WINDOWS\system32\cpqrcmc.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel Alert Handler - Intel® Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - Intel® Corporation - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - Intel® Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: HP ProLiant System Shutdown Service (sysdown) - Compaq Computer Corporation - C:\WINDOWS\system32\sysdown.exe
O23 - Service: HP System Management Homepage (SysMgmtHp) - Hewlett-Packard Company - C:\hp\hpsmh\bin\smhstart.exe
--
End of file - 5469 bytes
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:36:37 AM, on 10/26/2007
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Safe mode
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
F:\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by MARDET Athens
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www-proxy-penb.cnet.navy.mil:8080;https=ssl-proxy-penb.cnet.navy.mil:8080;ftp=ftp-proxy-penb.cnet.navy.mil:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.cnet.navy.mil;*.excel.navy.mil;*.blueangels.navy.mil;*.navylearning.navy.mil;*.njrotc.navy.mil;*.nrotc.navy.mil;*.sta21.navy.mil;*.training.navy.mil;172.16.*;172.16.27.18;<local>
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: The nssfrch - {2106BEDE-F5E8-4DE8-A081-A7E5EAD1529B} - C:\WINDOWS\nssfrch.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ShutdownEventCheck] %systemroot%\system32\dumprep 0 -s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1178807854595
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1178807941502
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MARDET.ALTIS.com
O17 - HKLM\Software\..\Telephony: DomainName = MARDET.ALTIS.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EEF5A05E-A86F-4246-A7F2-54604C7F222A}: NameServer = 192.168.32.16,160.125.112.26,160.125.112.25
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MARDET.ALTIS.com
O18 - Protocol: hpapp - {24F45006-5BD9-41B7-9BD9-5F8921C8EBD1} - C:\Program Files\Compaq\hpadu\Bin\hpapp.dll
O21 - SSODL: bxsbang - {150EC5D9-D67D-41D7-B51D-82C1AA6A2345} - C:\WINDOWS\bxsbang.dll
O21 - SSODL: ocgrep - {32AD0887-2E57-455C-B546-09C5CC658B75} - C:\WINDOWS\ocgrep.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP ProLiant Remote Monitor Service (CpqRcmc) - Hewlett-Packard Company - C:\WINDOWS\system32\cpqrcmc.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel Alert Handler - Intel® Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - Intel® Corporation - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - Intel® Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: HP ProLiant System Shutdown Service (sysdown) - Compaq Computer Corporation - C:\WINDOWS\system32\sysdown.exe
O23 - Service: HP System Management Homepage (SysMgmtHp) - Hewlett-Packard Company - C:\hp\hpsmh\bin\smhstart.exe
--
End of file - 5469 bytes
O21 - SSODL: bxsbang - {150EC5D9-D67D-41D7-B51D-82C1AA6A2345} - C:\WINDOWS\bxsbang.dll
O21 - SSODL: ocgrep - {32AD0887-2E57-455C-B546-09C5CC658B75} - C:\WINDOWS\ocgrep.dll
I taher think these are the baddies. Can you delete them in safe mode?
The Registry entries can be removed by a registry cleaner after you've deleted these files.
I hope it's as simple as that.
Before you delete them, have a thought as to how they might have got there and let us have those thoughts.
I hope the Navy is safe!
O21 - SSODL: ocgrep - {32AD0887-2E57-455C-B546-09C5CC658B75} - C:\WINDOWS\ocgrep.dll
I taher think these are the baddies. Can you delete them in safe mode?
The Registry entries can be removed by a registry cleaner after you've deleted these files.
I hope it's as simple as that.
Before you delete them, have a thought as to how they might have got there and let us have those thoughts.
I hope the Navy is safe!
Suspishio
My advice is at your risk
Qosmio G50-10H; T9400 2.53GHz Core 2 Duo; 4GB RAM; Vista HP (32)
nForce 680i LT; Q6600 Quad Core 2.4GHz; 8GB RAM; XP Pro (64)
Dell XPS M1710; T7200 2GHz Core 2 Duo; 2GB RAM; XP Pro (32)
My advice is at your risk
Qosmio G50-10H; T9400 2.53GHz Core 2 Duo; 4GB RAM; Vista HP (32)
nForce 680i LT; Q6600 Quad Core 2.4GHz; 8GB RAM; XP Pro (64)
Dell XPS M1710; T7200 2GHz Core 2 Duo; 2GB RAM; XP Pro (32)
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