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General Tab missing in Internet Options
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Join Date: Dec 2003
Posts: 2
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Originally Posted by Angel Love
I had the same issue with the internet option under tools changed and no tabs at all. I figured out how to fix it. Below is a step by step procedure to fix the issue![]()
PROBLEM: Internet Options under Tools on Internet Explorer is changed and the General Tab is no longer present. To repair this issue you must fix a data value in the registry. To do this do the following.
CLICK START BUTTON > CLICK ON RUN & type in regedit > this will take you to your registry, where you have to go to repair the issue.
Once there, on the left side there go to the following...
Click on HKEY_CURRENT_USER
then click on Software
then click on Policies
then click on Microsoft
Then click on Internet Explorer
and then click Control Panel.
You will see three entries in this area, they are.....(default) REG_SZ & Programs Tab_REG-DWRORD & General Tab REG-DWORD. To the right of these there is a section with #'s in it referred to as "Data". The Data associated with the General Tab should read 0x00000000 (0)... if that data has a 1(one) instead of a 0 (zero) you need to change that data value back to 0 (zero). To do that do this..... right click on General Tab.........click modify.... make sure here is a dot in Hexadecimal selecting it....and the number to the left under (Value Data) change that number to a 0 (zero). Close the registry edit. After you do this the Internet Option under Tools will be normal again.
Can't thank you enough for this! I worked on this for two weeks until I found your information when I searched using Google,
Thanks again.
Major
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Join Date: May 2004
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[QUOTE=Angel Love]I had the same issue with the internet option under tools changed and no tabs at all. I figured out how to fix it. Below is a step by step procedure to fix the issue
i started of tryin your fix tip and i got half way goin into the folders but i got up to POLICIES then i went to Microsoft but then it has other folders but not INTERNET EXPLORER
THE FOLDERS ARE
+ System Certifactes
then
+ CA
+ Disallowed
+ trust
+ TrustedPublisheer
Please help i was really tring to get my internet explorer to start workin probally
thanks if ya reply in advance
i started of tryin your fix tip and i got half way goin into the folders but i got up to POLICIES then i went to Microsoft but then it has other folders but not INTERNET EXPLORER
THE FOLDERS ARE
+ System Certifactes
then
+ CA
+ Disallowed
+ trust
+ TrustedPublisheer
Please help i was really tring to get my internet explorer to start workin probally
thanks if ya reply in advance
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Join Date: Oct 2005
Posts: 2
Reputation:
Solved Threads: 1
I have tried everything suggested in this thread. I even tried to create the registry keys myself. I am working on a customer's computer and have never seen before.
The computer is a brand new gateway with Windows XP Home SP2. I don't know the version of IE or what Service Pack it has installed. Obviously it is 6.x but thats all I know.
When I open Internet Explorer it gives me this error:
http://img401.imageshack.us/img401/5...rror9mb.th.jpg
Nothing else happens. When I click ok, the screens go away and IE is closed. I figured it was something with the default homepage but when I right click on IE and go to properties or go to internet options in the Control panel, this is what I see:
http://img401.imageshack.us/img401/4972/ietab4zm.th.jpg
I checked for spyware with Spybot, Adaware, Microsoft Antispyware and Spysweeper. I also ran Hijackthis and didn't see anything out of the ordinary. It doesn't appear that he has any spyware. I am at a loss here and don't know what the problem could be. I don't want to reload windows if I don't have to. I tried to reinstall IE by right clicking on ie.inf in c:\windows and clicking install. It ran through the install process and copied the files from the xp home cd but it still doesn't work. Firefox works fine but my customer wants his IE fixed. What can I try next?
The computer is a brand new gateway with Windows XP Home SP2. I don't know the version of IE or what Service Pack it has installed. Obviously it is 6.x but thats all I know.
When I open Internet Explorer it gives me this error:
http://img401.imageshack.us/img401/5...rror9mb.th.jpg
Nothing else happens. When I click ok, the screens go away and IE is closed. I figured it was something with the default homepage but when I right click on IE and go to properties or go to internet options in the Control panel, this is what I see:
http://img401.imageshack.us/img401/4972/ietab4zm.th.jpg
I checked for spyware with Spybot, Adaware, Microsoft Antispyware and Spysweeper. I also ran Hijackthis and didn't see anything out of the ordinary. It doesn't appear that he has any spyware. I am at a loss here and don't know what the problem could be. I don't want to reload windows if I don't have to. I tried to reinstall IE by right clicking on ie.inf in c:\windows and clicking install. It ran through the install process and copied the files from the xp home cd but it still doesn't work. Firefox works fine but my customer wants his IE fixed. What can I try next?
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