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Internet Explorer does not work but Firefox does

  #1  
Nov 1st, 2007
Hey all,

I'm having a problem with my Internet Explorer. Every time that I try to use it I simply get, "The Page Cannot Be Displayed"/ "Cannot find server or DNS error". However, despite this my Mozilla Firefox works without any problems. What seems to be the issue at hand? I really appreciate the help.

Thanks,

bquiban
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Re: Internet Explorer does not work but Firefox does

  #2  
Nov 2nd, 2007
spyware/trojan that affects IE and not firefox is most likely cause.try a few spyware scans like spybot search and destroy and Adaware ,both can be found at www.filehippo.com
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Re: Internet Explorer does not work but Firefox does

  #3  
Dec 4th, 2007
Also check your connection settings.

Tools->Internet Options->Connections->Lan Settings

Make sure that the use proxy server is not selected if you are on a direct connection or selected with the correct proxy IP and Port if u are using a proxy server.
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Re: Internet Explorer does not work but Firefox does

  #4  
Dec 6th, 2007
DNS client needs to be active for it to work. goto start>control panel>admin tools>services; and look for DNS client. now highlight it by right clicking>properties - set startup type to automatic, then set service status to start.


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Help Re: Internet Explorer does not work but Firefox does

  #5  
Jan 20th, 2008
I also am having a problem with IE. It no longer appears when I click the icon. My search is also gone. I downloaded the latest IE, but it will not work either. I downloaded Mozilla Firefox, and it is working fine. I tried the last suggestion but when I got to the DNS client it would not come up. Just a white flash. That is how IE comes up just a quick flash and nothing. Any other suggestions? I am about to reformat and start over.

Thanks
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Re: Internet Explorer does not work but Firefox does

  #6  
Jan 20th, 2008
Originally Posted by pooh58 View Post
I also am having a problem with IE. It no longer appears when I click the icon. My search is also gone. I downloaded the latest IE, but it will not work either. I downloaded Mozilla Firefox, and it is working fine. I tried the last suggestion but when I got to the DNS client it would not come up. Just a white flash. That is how IE comes up just a quick flash and nothing. Any other suggestions? I am about to reformat and start over.

Thanks


that may be a good idea, or if you have you have an advanced uninstaller http://www.innovative-sol.com/uninstaller/
uninstall iexplorer
Last edited by sabot105mm : Jan 20th, 2008 at 10:49 pm.
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Solution Re: Internet Explorer does not work but Firefox does

  #7  
Jan 20th, 2008
I ended up uninstalling IE 7 so I could use IEFIX. IEFIX would not work with IE 7. After I uninstalled IE 7, IEFIX worked great. Everything is back to normal. The address for anyone that needs it is: http://windowsxp.mvps.org/IEFIX.htm I don't know if I will reinstall IE 7 yet. I am just glad I didn't have to reformat my hard drive. I was starting to pull my hair out. I couldn't use search, Internet explorer, or cmd in the run box. Thanks for all your help.
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Re: Internet Explorer does not work but Firefox does

  #8  
Jul 6th, 2008
I just wanted to say Thank You about the DNS thing. I have several pcs where all of a sudden IE was not working and Firefox was. One of them i did format on. I was not able to get updates and stuff from microsoft and various other things that ONLY internet explorer is allowed on for some reason. I wonder if IE not working was a result of some sort of an update or something??? and this thread is why I joined too!!
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