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Join Date: Nov 2007
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Newbie Poster
hi all,
I keep getting booted off line. I have a cable connection and have had no problems in the past.each time it happens i unplug the cable and plug it back in and all is well.
I called the cable company and all checks out at their end and a tech guy will be out in a few days to replace the modem if needed. I just bought a new desk top,Vista OS,,is it a coincidence or might there be some way the pc is responsible for booting me off ?
thank you,,
Richard
I keep getting booted off line. I have a cable connection and have had no problems in the past.each time it happens i unplug the cable and plug it back in and all is well.
I called the cable company and all checks out at their end and a tech guy will be out in a few days to replace the modem if needed. I just bought a new desk top,Vista OS,,is it a coincidence or might there be some way the pc is responsible for booting me off ?
thank you,,
Richard
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Join Date: Oct 2006
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does this only happen with the vista pc.
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Join Date: Nov 2007
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Newbie Poster
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Originally Posted by bobbyraw 
does this only happen with the vista pc.
My wife's laptop also,
thanks..
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Join Date: Oct 2006
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are u using a direct conn to the cable modem or do u use a router.
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Join Date: Nov 2007
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Newbie Poster
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Originally Posted by bobbyraw
are u using a direct conn to the cable modem or do u use a router.
router,,
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Join Date: Oct 2006
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ok when u reboot the modem did u reboot the router too.
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Join Date: Feb 2007
Location: St. Vincent and the Grenadines, Caribbean
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If it happens on your wife's laptop too, this might not be it, but can't hurt to give it a shot (you can always undo it)
Open Network and sharing center
(get there by double clicking the network icon on the taskbar, and clicking the appropriate link)
On the left, click manage network connections
Right click the connection to your router, click properties. In the dialog that opens, uncheck IPv6 and check IPv4
Restart the computer.
Vista uses a new IP version (IPv6) that is turned on by default. Older devices and networks do not support it yet (probably your cable company, my ISP doesn't). If the problem still persists, you can turn it back on. XP uses IPv4.
If you do turn it back on, DO NOT uncheck IPv4
Open Network and sharing center
(get there by double clicking the network icon on the taskbar, and clicking the appropriate link)
On the left, click manage network connections
Right click the connection to your router, click properties. In the dialog that opens, uncheck IPv6 and check IPv4
Restart the computer.
Vista uses a new IP version (IPv6) that is turned on by default. Older devices and networks do not support it yet (probably your cable company, my ISP doesn't). If the problem still persists, you can turn it back on. XP uses IPv4.
If you do turn it back on, DO NOT uncheck IPv4
Last edited by scru : Nov 3rd, 2007 at 2:09 pm.
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