Updated programs won't connect to internet.

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Updated programs won't connect to internet.

 
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  #1
Nov 15th, 2007
All of my software worked fine, but as I update for new version it no longer connects to the internet.

I have made exceptions in my firewall and my Symantec malware protection (several times, meaning that I took them off the exception list and put them back in again). I have reset my winsock, I have tried running programs as an administrator. I have tried connecting on multiple networks. Nothing has any effect.

The two programs that this is happening to are Ebay Blackthorne (a storefront manager for companies with and Ebay presence) and Gran Paradiso, the alpha testing version for the next Firefox. At first I thought it was a software issue, but when these two independent packages both came up with the same problem I became suspicious.

Anything anyone can suggest..please!
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Re: Updated programs won't connect to internet.

 
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Nov 16th, 2007
Pardon the simple nature of my reply, but have you tried going back to the previous versions and see if they still work, if so, try updating again?
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Re: Updated programs won't connect to internet.

 
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Nov 16th, 2007
The old Firefox still works, didn't try it with Blackthorne.
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Re: Updated programs won't connect to internet.

 
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Nov 26th, 2007
Completely the same problem. This is definitly not a firewall, socks or network. Brand new Vista, with all updates, no network problems. Something is incompatible. Under win XP runs okay
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Re: Updated programs won't connect to internet.

 
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Nov 26th, 2007
does the new vista have windows defender turned on. what firewall are you using?
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Re: Updated programs won't connect to internet.

 
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Nov 26th, 2007
Originally Posted by bobbyraw View Post
does the new vista have windows defender turned on. what firewall are you using?
Kaspersky the last version. But the first thing I did was turning it off. Will check defender, but don't think it's the issue

thanks though
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Re: Updated programs won't connect to internet.

 
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Mar 23rd, 2008
Hello, this is my first post on this site, I actually made the account just to reply to your problem. I am running Vista Home Premium and previously had Symantec Corporate Edition installed supplied by my university. I had the same problem; updated programs wouldn't connect to the internet, these included firefox, itunes and opera and norton itself, only IE7 could connect to the internet, I didn't try to update it. At some point Vista told me that somthing called SymNetDrv Outbound V6 or somthing might be causing a problem with my connection, already not liking norton that much it was enough for me to uninstall norton (symantec corporate) completely.

After uninstalling Norton I couldn't connect to the internet at all (meaning IE7 couldn't connect now). I figured norton must still be upto somthing...so I downloaded the norton removal tool (http://service1.symantec.com/SUPPORT...05033108162039) when it finished running I restarted the computer and EVERYTHING WORKED. All problems were solved meaning I could now connect with any updated or newly installed program, so in my case: OS: Vista Home Premium, using Symantec Antivirus Corporate Edition, the problem was symantec messing with my network somehow.
Last edited by 07rashif; Mar 23rd, 2008 at 9:09 pm. Reason: Link wasn't present
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Re: Updated programs won't connect to internet.

 
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Apr 1st, 2008
Thanks for joining this forum! I was about to try and downgrade to XP from VISTA because of this problem. I followed your instuctions to the letter. I have the greatest respect for your fiducial skills. Keep helping people. You absolutely made my day. BTW I was trying to solve this problem for at least a month.

Dchosen



Originally Posted by 07rashif View Post
Hello, this is my first post on this site, I actually made the account just to reply to your problem. I am running Vista Home Premium and previously had Symantec Corporate Edition installed supplied by my university. I had the same problem; updated programs wouldn't connect to the internet, these included firefox, itunes and opera and norton itself, only IE7 could connect to the internet, I didn't try to update it. At some point Vista told me that somthing called SymNetDrv Outbound V6 or somthing might be causing a problem with my connection, already not liking norton that much it was enough for me to uninstall norton (symantec corporate) completely.

After uninstalling Norton I couldn't connect to the internet at all (meaning IE7 couldn't connect now). I figured norton must still be upto somthing...so I downloaded the norton removal tool (http://service1.symantec.com/SUPPORT...05033108162039) when it finished running I restarted the computer and EVERYTHING WORKED. All problems were solved meaning I could now connect with any updated or newly installed program, so in my case: OS: Vista Home Premium, using Symantec Antivirus Corporate Edition, the problem was symantec messing with my network somehow.
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Re: Updated programs won't connect to internet.

 
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Apr 11th, 2008
Originally Posted by 07rashif View Post
Hello, this is my first post on this site, I actually made the account just to reply to your problem. I am running Vista Home Premium and previously had Symantec Corporate Edition installed supplied by my university. I had the same problem; updated programs wouldn't connect to the internet, these included firefox, itunes and opera and norton itself, only IE7 could connect to the internet, I didn't try to update it. At some point Vista told me that somthing called SymNetDrv Outbound V6 or somthing might be causing a problem with my connection, already not liking norton that much it was enough for me to uninstall norton (symantec corporate) completely.

After uninstalling Norton I couldn't connect to the internet at all (meaning IE7 couldn't connect now). I figured norton must still be upto somthing...so I downloaded the norton removal tool (http://service1.symantec.com/SUPPORT...05033108162039) when it finished running I restarted the computer and EVERYTHING WORKED. All problems were solved meaning I could now connect with any updated or newly installed program, so in my case: OS: Vista Home Premium, using Symantec Antivirus Corporate Edition, the problem was symantec messing with my network somehow.


Please help me....this seems to be exactly what my problem is too. But now, i can't get my computer with VISTA to even connect to the internet. How do i download the uninstall if i can't connect?

Thanks!
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Re: Updated programs won't connect to internet.

 
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Jan 14th, 2009
Originally Posted by truly1966 View Post
Please help me....this seems to be exactly what my problem is too. But now, i can't get my computer with VISTA to even connect to the internet. How do i download the uninstall if i can't connect?

Thanks!
Sorry it has taken me so long to reply, wonder if you are still stuck on this problem, if you are, just download the uninstaller on a different computer that has internet connectivity and transfer it to the problematic one with a usb stick, floppy, cd or whatever form suits you best.
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