I cannot logoff or shutdown using the Start> shutdown or Start> logoff, nor by using CRTL_ALT_DEL. Neither by using the offered shutdown and restart option having made some change that the system detects needs a shutdown to activate. Neither by using the logoff utility in the Windows 2000 Resource Kit. Using Start>shutdown, the "Are you sure" dialog comes up, but selecting yes does nothing. The system continues to run as normal with no messages, no errors. At first I thought it only affected a user with Administrator privilege, but in fact it seems to randomly affect several profiles, regardless of privilege level. From a cold boot, generally it seems one logoff or shutdown is permitted and then the problem kicks in. The only way to shutdown or logoff is to remove the mains power supply and pop the battery out. Am running 2000 SP4 on a Dell C600 laptop.
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Jump to PostHi
Do you use this laptop on a network and require a network user login. If thats the case then I think the problem exists in the user profile. I faced the same problem on my company network when I coul dno longer shutdown the pc by using the …
Jump to PostHave you tried checking for any trojans or spyware on your laptop Mike. Sometimes they are responsible for this sort of behaviour. I have had a lot of trouble in the past with viruses etc and sometimes the same case would happen that although i try to shut off the …
Jump to PostWhat's running (Task Manager/Processes) when you try to shut down? Not the whole list but the top 5 in CPU usage order?
Is there any externally attached hardware (in case there's an interrupt held)?
Is it on a Latitude docking station?
It puzzles me that you can't …
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