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left mouse button and keyboard behave erratically

  #1  
Nov 19th, 2007
I dont know if I have a virus or trojan. My left mouse button works normally on startup but after 10 -30 minutes instead of say opening a file or starting a program it will show the shortcuts properties and the keyboard stops responding at all.

I ran Kaspersky antivirus 7 which found and removed a trojan Win32.SdBot.cic but the problem remains. I have run AVG anti spyware, spybot search and destroy and adaware but they found nothing. I have even tried a new mouse, but it behaves the same way.

Please help

Freefall123




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:38:15, on 19/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
E:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
E:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
E:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
E:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\SLEE503.exe
E:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\MagicTune Premium\MagicTune.exe
E:\Program Files\Creative\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
E:\Program Files\Down2Home\Down2Home.exe
C:\Program Files\MagicTune Premium\GammaTray.exe
E:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\SEC\Natural Color Pro\NCProTray.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: (no name) - {BBE59AF5-EE22-4A3A-AB26-3F774D1B4216} - e:\PROGRA~1\FOLDER~1\FOLDER~1.DLL
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - E:\Program Files\canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [CTSysVol] e:\Program Files\Creative\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [SSS6_Suite] "E:\Program Files\Steganos Security Suite 6\sss.exe" /booting (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [SSS6_SAFE] "E:\Program Files\Steganos Security Suite 6\safe.exe" /booting (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [SSS6_SPM] "E:\Program Files\Steganos Security Suite 6\spm.exe" /booting (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Down2Home.lnk = E:\Program Files\Down2Home\Down2Home.exe
O4 - Global Startup: GammaTray.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = E:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: NCProTray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://E:\Program Files\canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://E:\Program Files\canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://E:\Program Files\canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://E:\Program Files\canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: iSiloX Clipper - {C86027A6-12A1-4298-B6EA-A42AC6EE6C7C} - e:\Program Files\iSilo\iSiloX\iSiloXIE.dll
O9 - Extra 'Tools' menuitem: iSiloX Clipper... - {C86027A6-12A1-4298-B6EA-A42AC6EE6C7C} - e:\Program Files\iSilo\iSiloX\iSiloXIE.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1194805497161
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1194805469702
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://M:\Resources\IntraLaunch.CAB
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - E:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - E:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - E:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - E:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MagicTuneEngine - Unknown owner - C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Steganos Live Encryption Engine (Version 503) [Service] (SLEE_503_SERVICE) - Unknown owner - C:\WINDOWS\system32\SLEE503.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - E:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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Re: left mouse button and keyboard behave erratically

  #2  
Nov 20th, 2007
I don't guarantee that I've found everything (or indeed anything) in a very long HJT file. But the below extract is potentially dodgy IMO:
---------------------------------------------------------
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O2 - BHO: (no name) - {BBE59AF5-EE22-4A3A-AB26-3F774D1B4216} - e:\PROGRA~1\FOLDER~1\FOLDER~1.DLL
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

---------------------------------------------------------

I wouldn't have expected in a normal system the IE start page to be null, but you may well have blanked it for security reasons.

The other entries need invetigating and the process involving HJT/ComboFix and other tools as per many posts in this forum would seem in order.
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Re: left mouse button and keyboard behave erratically

  #3  
Nov 21st, 2007
Thanks for the reply.

You are correct I set internet explorer to a blank page - I cant remember when I used this last.

I looked for combo fix but some say dont use it now.

My mouse and keyboard work fine initially on bootup and it only seems to be after a while ( a certain number of clicks?) that the left mouse button acts as if the Alt key is pressed - showing a filoes properties rather than opening it, and then the whole keyboard locks.
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Re: left mouse button and keyboard behave erratically

  #4  
Nov 21st, 2007
The wisest thing you can do, IMHO, is to look up whatever Crunchie does in the Virus forum and do the same yourself. That includes ComboFix and a number of other tools used in a structured way.

There is always my famous post of 3rd September (search under the mis-spelt name "Virtunonde") which provides a sound alternative method - which I personally feel is rather applicable to your case.

You've got to get rid NOW of the stuff I#ve pointed out to you.
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Re: left mouse button and keyboard behave erratically

  #5  
Nov 22nd, 2007
Originally Posted by Suspishio View Post
The wisest thing you can do, IMHO, is to look up whatever Crunchie does in the Virus forum and do the same yourself. That includes ComboFix and a number of other tools used in a structured way.

There is always my famous post of 3rd September (search under the mis-spelt name "Virtunonde") which provides a sound alternative method - which I personally feel is rather applicable to your case.

You've got to get rid NOW of the stuff I#ve pointed out to you.



Sorry to step in again, but don't get rid of those BHOs only one of them is actually malware, the others are legit.

This is the one that is malicious an we'll remove it later.



For now though please do the following.

Please download Combofix.exe from here to your desktop. Double click it to run and and when prompted type 1 and enter. Now DO NOT touch the mouse or keyboard until the scan is done completely. It should finish shortly after it restarts the computer. After its done it will open up notepad, copy and paste the contents here in your next post.

Post the combofix log and a new hjt log in your next post.
Last edited by kylethedarkn : Nov 22nd, 2007 at 12:38 pm.
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Re: left mouse button and keyboard behave erratically

  #6  
Nov 22nd, 2007
Originally Posted by kylethedarkn View Post
Sorry to step in again, but don't get rid of those BHOs only one of them is actually malware, the others are legit.

.....

In the earlier post I did say that the entries need investigating and proposed the method. Anyway you're welcome to go through the ComboFix stuff with Freefall123. Btw, I like ComboFix because it provides date and time for the various entries which helps to pinpoint dormant files with the same time signature. Not many peole use this approach - if they did, there'd be a lot less toing and froing of posted logs as people sort themselves out.
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Re: left mouse button and keyboard behave erratically

  #7  
Nov 22nd, 2007
Originally Posted by Suspishio View Post
In the earlier post I did say that the entries need investigating and proposed the method. Anyway you're welcome to go through the ComboFix stuff with Freefall123. Btw, I like ComboFix because it provides date and time for the various entries which helps to pinpoint dormant files with the same time signature. Not many peole use this approach - if they did, there'd be a lot less toing and froing of posted logs as people sort themselves out.



Yes its a very good program with dates it also has the nice added feature of running scripts to delete most files.
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Re: left mouse button and keyboard behave erratically

  #8  
Nov 22nd, 2007
Err, theres a blank where you name the malicious entry

Originally Posted by kylethedarkn View Post
Sorry to step in again, but don't get rid of those BHOs only one of them is actually malware, the others are legit.

This is the one that is malicious an we'll remove it later.



For now though please do the following.

Please download Combofix.exe from here to your desktop. Double click it to run and and when prompted type 1 and enter. Now DO NOT touch the mouse or keyboard until the scan is done completely. It should finish shortly after it restarts the computer. After its done it will open up notepad, copy and paste the contents here in your next post.

Post the combofix log and a new hjt log in your next post.
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Re: left mouse button and keyboard behave erratically

  #9  
Nov 22nd, 2007
Sorry bout that.

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

Thats the malicious one, however still run the scan with combofix please.
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Re: left mouse button and keyboard behave erratically

  #10  
Nov 22nd, 2007
ok ran combofix, heres log
Attached Files
File Type: txt combofix log 2.txt (17.6 KB, 2 views)
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