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new g5 shuts down

After working with my new g5 it suddenly has started to shut down by itself .. with no warning. I went to power it up today, and it didn't respond and then it worked for 10 hours then it's starting to power off by itself. Ideas anyone? I'm trying to edit and I can't have it shutting down in the middle of the job. Thanks in advance.

dangerousplaces
Newbie Poster
1 post since Jul 2005
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I am working with a client having the exact same issue. Apple Tech Support is scratching their head - and completely out of stock answers since it's a brand-new machine with factory-delivered OS.

doog
Newbie Poster
2 posts since Sep 2005
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Have either of you checked the temperatures of the machines? Maybe a batch had the heatsink poorly attached or something.

gortonsfi
Posting Whiz in Training
200 posts since Jan 2004
Reputation Points: 10
Solved Threads: 3
 
Have either of you checked the temperatures of the machines? Maybe a batch had the heatsink poorly attached or something.

First thing I thought of. Used the shareware app Temperature Monitor - values were quite reasonable compared to my G4. Issue ONLY occurs in iMovie - nothing else. I'm of the opinion that's it's iMovie mucking with the power-control circuitry. Apple phone support has run through every single test possible. Client is furious since numerous errors also occurred on the order and erroneous info was given about compatibility of early-model 23" studio display, neccessitating adapter (at further cost). Suffice to say, the 'glow' is long gone.

Marketing really must stop forcing ship dates that don't allow for proper testing of the products.

doog
Newbie Poster
2 posts since Sep 2005
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This article has been dead for over three months

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