Help! My MAC "Help" function doesn't function any more. A couple of days ago I went to "Mac Help" in the toolbar, clicked on it, and it opened and then closed immediately. This never happened before...but it's continuing every time I try it.
Is there some way to restore access? Hopefully something simple! HAve I somehow turned it off? Went to Apple's official site in search of a solution, but can't find anything in the huge amount of info there.
Thanks everybody...
:rolleyes: :confused:
O.K I've got the answer. 1. check that it is only happening in your own account by logging out and logging back in with a test account that you have to create. try getting the finder help up. It was o.k for me and didn't close again. This suggests a corruption in you preflist file for "help".Go back to your own account, then open the libraries folder within your home folder.Within the Library folder you will see a folder labelled"preferences". Open this & you will see it contains all of the pref files for the various APPS. They all start with "com.apple. & end with plist.drag the following to the Trash bin : helpviewer ; finder; help & helpui Then close finder. Reopen it and try your help again. Should now be o.k.Don't worry about the deletions because Panther will build a new plist file (minus the corruption)
Hope this helps. ; brenviar :cheesy:
