943,413 Members | Top Members by Rank

Hardware and Software > Apple > Mac OS X > Mail keeps going offline
Ad:
  • Mac OS X Discussion Thread
  • Unsolved
  • Views: 32710
  • Mac OS X RSS
You are currently viewing page 1 of this multi-page discussion thread
Permalink
Oct 28th, 2004
0

Mail keeps going offline

Expand Post »
Mail in 10.3.5 keeps going "offline."

I'll set it to online, and it goes to offline after trying to get email.

Also, Info for mail is set correctly, yet it can't hook up to mail/dns servers. Teo other email accounts that I have with the same provider work OK, but the Client is entourage.

Any help would be appreciated.

G
Similar Threads
Reputation Points: 10
Solved Threads: 0
Newbie Poster
thotdoc is offline Offline
3 posts
since Oct 2004
Permalink
Oct 28th, 2004
0

Re: Mail keeps going offline

What error messages do you get from Mail when it fails?
Reputation Points: 16
Solved Threads: 0
Newbie Poster
Transient is offline Offline
20 posts
since Oct 2004
Permalink
Nov 2nd, 2004
0

Re: Mail keeps going offline

Quote originally posted by Transient ...
What error messages do you get from Mail when it fails?

The message indicates that somewhere in the chain of accepting messages, there is an old email address, that is no longer used. I have scoured my mard drive and looked in all preferences that I know about to find that offending address. I can't find it.

I can send but not receive.

There is no message re going offline. It goes offline when I try to get new email.

Thank u,

G
Reputation Points: 10
Solved Threads: 0
Newbie Poster
thotdoc is offline Offline
3 posts
since Oct 2004
Permalink
Nov 3rd, 2004
1

Re: Mail keeps going offline

The only thing I've experienced that causes a mail account to go offline is failure to log into that account. That could be because the name of the server was wrong, the DNS lookup failed, or the password was wrong. Additionally the server could simply fail to respond even though the account info is all correct.

You've already checked all the settings which leaves us with the server. Assuming it's a POP3 server, one way to test that connection is to telnet to port 110 on the mailserver and issue the login commands at the command line using terminal (Applications/Utilities). One tutorial on this is here:

http://pages.prodigy.net/michael_san...pop3telnet.htm

For others just google 'pop3 telnet'. This would allow you to verify that the account details are being accepted by the server, and if not would let you see the server response.

If everything on the server checks out then about the only thing I can suggest is to purge all your mail settings, recreate the account and hope for the best .
Reputation Points: 16
Solved Threads: 0
Newbie Poster
Transient is offline Offline
20 posts
since Oct 2004
Permalink
Nov 16th, 2004
0

Re: Mail keeps going offline

Quote originally posted by Transient ...
The only thing I've experienced that causes a mail account to go offline is failure to log into that account. That could be because the name of the server was wrong, the DNS lookup failed, or the password was wrong. Additionally the server could simply fail to respond even though the account info is all correct.

You've already checked all the settings which leaves us with the server. Assuming it's a POP3 server, one way to test that connection is to telnet to port 110 on the mailserver and issue the login commands at the command line using terminal (Applications/Utilities). One tutorial on this is here:

http://pages.prodigy.net/michael_san...pop3telnet.htm

For others just google 'pop3 telnet'. This would allow you to verify that the account details are being accepted by the server, and if not would let you see the server response.

If everything on the server checks out then about the only thing I can suggest is to purge all your mail settings, recreate the account and hope for the best .
Thank you for your efforts. I never found the problem. I started using new mail client and all is well.

Best,

G
Reputation Points: 10
Solved Threads: 0
Newbie Poster
thotdoc is offline Offline
3 posts
since Oct 2004
Permalink
Nov 16th, 2004
0

Re: Mail keeps going offline

Hello,

Which email client did you switch to? I am running Eudora here, and really enjoy it. I ask because the next question would be how did you migrate your addressbook settings and the like.

Thanks,

Christian
Team Colleague
Reputation Points: 121
Solved Threads: 57
Posting Virtuoso
kc0arf is offline Offline
1,629 posts
since Mar 2004
Permalink
Jun 26th, 2008
0

Re: Mail keeps going offline

Click to Expand / Collapse  Quote originally posted by thotdoc ...
Mail in 10.3.5 keeps going "offline."

I'll set it to online, and it goes to offline after trying to get email.

Also, Info for mail is set correctly, yet it can't hook up to mail/dns servers. Teo other email accounts that I have with the same provider work OK, but the Client is entourage.

Any help would be appreciated.

G
I had the same problem today, 4 years later! Using Mail 3.3(924) on OSX 10.5.

A clue to the cause in my case came from clicking on the triangular icon with ! in it in the Inbox. The message that came up indicated that the mail server did not support MD5 authentication. The dialog box had a Take all account online button which I clicked. Then I checked Mail | Preferences | Accounts | Advanced, and sure enough it had somehow reset to MD5 Challenge-Response, the first item in the list, when it should have been (and always has been) Password, the last item in the list. After putting this right Get Mail worked properly.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
hamletd is offline Offline
1 posts
since Jun 2008
Permalink
Nov 18th, 2009
0
Re: Mail keeps going offline
I have the same type of problem with Mail and Mac OS.X.

Some of the time that I hit "Get Mail" it gets the mail and sometimes it goes offline. It is not consistent. It started doing this about 6 weeks ago. Used to work perfectly

When it goes offline, going to Mailbox/Take all Accounts on Line restores it for a while until it loses its mind again and goes offline.

In Mail/Preferences/Accounts/Advanced it is properly set for Authentication by password

Another thing, though set to get emails every 15 minutes, sometimes it does but mostly it doesn't until I hit Get Mail

My email provider (Sympatico.ca) says its a problem with my computer. My nerd doesn't know

Anyone know about this??
Reputation Points: 10
Solved Threads: 0
Newbie Poster
Shadrach123 is offline Offline
1 posts
since Nov 2009
Permalink
Dec 4th, 2009
0
Re: Mail keeps going offline
I'm having the same problem as Shadrach123 above. It just started a couple months ago and for no apparent reason! My settings are all correct and usually, when I hit Take All Accounts Online, it comes back. This is with Mac Mail.

What gives and how can I fix it???

Please help!
Reputation Points: 10
Solved Threads: 0
Newbie Poster
TechHelpWanted is offline Offline
1 posts
since Dec 2009
Permalink
Jul 26th, 2010
0
Re: Mail keeps going offline
Looks like Mail has a bug or something.
I have the same problem, with. mail fron webcity server.
Thing is that I dont want to turn all mail ONLINE as I have some accounts that remain offline until I want to use them.

When Mail sees a server not responding, it pushes the account OFF-LINE! Why, What is the point of that?

Is this fixed? is there a timeout setting or something .?
Reputation Points: 10
Solved Threads: 0
Newbie Poster
hobojo is offline Offline
1 posts
since Jul 2010
Message:
Previous Thread in Mac OS X Forum Timeline: Something Wrong?
Next Thread in Mac OS X Forum Timeline: After ios 5 upgrade songs won't transfer iPhone 4 onto Mac





About Us | Contact Us | Advertise | Acceptable Use Policy
Forum Index | Build Custom RSS Feed


Follow us on Twitter


© 2011 DaniWeb® LLC