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Dec 18th, 2003
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Post Sleep crashing

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I have a duel 1 ghz G4, and am running os 10.3.2. When i put my computer to sleep after extended uptime (usually 4 hours +) the sysem crashes after bringin it out of sleep. I have gathered that it might be a power management problem. WHat can i do to fix this?
thanks,
Simian
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Simianspaceman is offline Offline
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Dec 18th, 2003
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Re: Post Sleep crashing

This sometimes used to happen to me on my panther G5. I don't put my monitor to sleep anymore - I just turn off the monitor. This is because my mac is connected to my printer and my windows machine, and this way my win machine always has network access to the printer.
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Dec 18th, 2003
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Re: Post Sleep crashing

It has no problems coming out of standby, where i turn the monitor and hard drives off. However, If i were to induce the "sleep state" it will usually crash. I'm connected to a LAN, and i share my printer, would that contribute?
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Dec 18th, 2003
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Re: Post Sleep crashing

Oh, you're right. I got standby confused with sleep. I never put my computer to sleep ... connecting to a LAN shouldn't make a difference. I know PCs do this, not sure about macs, but can you wake your mac up automatically when it detects a lan signal?
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Dec 18th, 2003
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Re: Post Sleep crashing

I am kinda confused too. Ok, start again. When I put my computer to sleep, upon waking the system crashes. I get a mesage in ta dialog box withte power button symbol stating that i need to restart my machine. Gathering information, i am leaning towards the fact that it might be a power managemant problem. This problem has persisted though the various apple updates in jaguar and panther.
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Jan 23rd, 2004
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Re: Post Sleep crashing

HELP!! I have exactly the same problem with my brand new MAC! Almost every time I wake up my Mac after it has been sleeping it frezes. It frezes to a degree that I have to shut it down by keeping the "power button" pushed for several seconds. I have also encountered basic stability problems with my Panther. It often crashes and asks me to restart (in several languages), the power button is displayed behind the notice. The force quit function does not work when it crashes. I have also used Onyx maintenance utility to repair permission etc, but it doesn't help either...

Anything I can do to stop my Panther crashing? I thought Macs were famous for not crashing!! Now it crashes at least once every day! Thanks

Mac OSX 10.3.2, Powerbook 12, 768 RAM, 60GB
(with the latest update as of today)
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Bayard is offline Offline
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Jan 28th, 2004
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Re: Post Sleep crashing

have you tried updating the firmware for your processor?
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Simianspaceman is offline Offline
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Jan 29th, 2004
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Re: Post Sleep crashing

No, I have not tried that yet. How do I do that? I have tried Onyx and the Apple Hardware Test using the Apple OSX CD but it can't find anything wrong with my memory or other hardware.

However, I can find in Library/logs a file which name is panic.log and another Softwareupdate.log. According to Apples support site the panic. logs are only created when a kernel panic occurs. This would indicate that my memory upgrade after all might not be compatible with Panther?

What does updating the firmware precisely mean? Shouldn't the processor firmware already be up to date? Mac is brand new, bought it three weeks ago. I have all the latest updates etc. Any help is appreciated :o)

- Mac OSX 10.3.2, Powerbook 12, 768 RAM, 60GB -
(with the latest update as of today)

PS. Found this article below on the net, I might have the same problem as this guy but I don't understand what "reset-nvram reset-all" means.

---------------------------------
On Dec 30, 2003, at 3:30 PM, Hal wrote:

I've encountered a strange problem on my 1gHz Powerbook G4 since I installed Panther and upgraded to 10.3.2. When I close the lid and put the computer to sleep with applications running, it invariably crashed on wake. That is, when I open the lid to begin using it again, it crashed, sometime immediately, always within a minute or 2. I get the dim screen power symbol "Your computer has crashed, please reboot" message. I think this is referred to as a kernel panic. I though it might be my Kensington Mouseworks software, but removing it didn't help. The other 3rd party software I have installed (that I thought might be problematic) is Palm Desktop (for OSX) and PocketMac (syncs a PocketPC with iSync), but the problem existed before I installed these.

The G4 has 768MB of ram and was originally running 10.2.8 with no crashes ever. It is still completely stable and never crashes if I don't put it to sleep. When I bought Panther (retail) and did an upgrade install, the problem started. I've since done an archive and install to try to fix it, but nothing's changed. Any ideas on how to fix, or where I can look to see what's happening?

Any help is appreciated.

-Hal



On Dec 30, 2003, at 4:47 PM, [EMAIL PROTECTED] wrote:


Wake from sleep issues can be hardware or software related and are probably
the service request I most hate to see. My routine is this:

0) remove anything from the computer that isn't stock - including your
memory upgrade. Make sure all your software is updated. If the kernel panics
continue go on to step 1. If they stop check out all the extras one by one.
At the shop we had a number of users upgrade to Panther and discover the RAM
that was fine with Jag wasn't with Panther. We've also come across some USB
devices that can cause sleep problems.

---------------
I don't want to jinx it, but I think I fixed it. First of all, thank you for your detailed response. After trying repair permissions and cron scripts (with no effect), I booted into open firmware and tried the "reset-nvram reset-all" trick. I rebooted and put the computer to sleep last night and it hasn't crashed since. I've put it to sleep a few times this morning with no ill effects.

So far, so good. (keeping my fingers crossed)


thanks again,
-Hal

------------------------- :rolleyes: :rolleyes:
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Bayard is offline Offline
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Jan 30th, 2004
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Re: Post Sleep crashing

If your computer is brand new i don't think you'd need to update the firmware onteh processor. However i am curious to know how to boot into open firmware and the "reset-nvram reset-all" trick. Where did you find this resource?
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Simianspaceman is offline Offline
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Jan 30th, 2004
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Re: Post Sleep crashing

I found that you can access the open firmware by at styartup holding command-option-o-f. THe "trick" is you type in "reset-nvram"hit enter, then type "reset-all" and hit enter. (note do not type in the open freeware. What the whole process does is it opens your the firmware section of your bios. THe comands wipe the nonvolitle memeory such as eeprom, pram, and nvram. But... Beware I tried this, and now my computer will not come out of sleep, the drives spin up but the screen remains black.
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