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problems installing a HP printer

i have recently purchased a HP all in one printer which is supposed to work with macs with OSX but I have tried installing the software and at the very end of the process I get an error message that says a "system folder" is required but cannot be found. i have spoken with the HP people and they said I need to create that folder and the apple peps could probably tell me how but i cant afford their rates. can someone please help?

thanks, very frustrated

dadezangil
Newbie Poster
4 posts since Jun 2005
Reputation Points: 10
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If you're running Mac OS X, you may have the wrong driver. No printer driver for Mac OS X is going to be required to use the "System Folder", which is from legacy OS 9 (and before).

Despite the error, have you tried simply trying to use it anyway?

yellow
Posting Pro
567 posts since Sep 2004
Reputation Points: 25
Solved Threads: 7
 

thanks for the input Yellow,

I have tried to just print without going through the process because I had tried that once before with another printer and it worked but this time it would UNEXPECTEDLY QUIT the application that i was printing from and then when I go into the printer utility I would see the printericon but it has a ? over it and ah ha! it would say driver not installed so what you say is true .......so how do i go about getting that driver installed and why isnt it on my comp already? my comp camewith OS X so shouldnt it have that driver already? oh and how much will that cost me?

thanks again
dadezangil

dadezangil
Newbie Poster
4 posts since Jun 2005
Reputation Points: 10
Solved Threads: 0
 

Which HP Printer is it?

yellow
Posting Pro
567 posts since Sep 2004
Reputation Points: 25
Solved Threads: 7
 

Psc 2355 Aio

dadezangil
Newbie Poster
4 posts since Jun 2005
Reputation Points: 10
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There are printer drivers for OS X here: LINK

And there's a note about it's functionailty (or lack-there-of) for Tiger here: LINK

yellow
Posting Pro
567 posts since Sep 2004
Reputation Points: 25
Solved Threads: 7
 

thanks i'm downloading now, i'll keep you posted as to how things turn out.

one more quick question– I have this annoying box that pops up every 15 to 20 minutes while i'm on the internet asking me to DISCONNECT OR STAY CONNECTED. If i leave the room for a second thats when it decides to pop up and then i am disconnected because it only gives me like 30 seconds to make a decision. i have combed through this whole computer(ibook G4) and every setting i can find but i can't get rid of it- you wouldn't happen to know how to turn it off?
this answer would really take away a lot of stress in my life please help

dadezangil
Newbie Poster
4 posts since Jun 2005
Reputation Points: 10
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I'm sorry, I have no idea. I've not used dial up for at least 5 years.

I'd suggest looking at the System Preferences -> Internal Modem select-bar -> PPP Setting button -> Prompt every X minutes to mantain connection

yellow
Posting Pro
567 posts since Sep 2004
Reputation Points: 25
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Help! ....since installing OS Tiger 10.4 (G-4) on my flat-screen iMac nothing seems to work right!!! ...most of all my HP photosmart 7350 printer! ..I'm about ready to chuck this iMac into the Kern River ...! ...this is the last up-grade I'm doing ....changing to windows as soon as I can afford it!

Fank

Frod
Newbie Poster
2 posts since Oct 2005
Reputation Points: 10
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Why is it OS X's fault? Maybe you should switch to Canon printers instead of Windows.

Your printer is supported by 10.4

If OS X doesn't come with the drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=72886〈=en&cc=us&os=219

try there.

I'd definitely try reinstalling the drivers before switching to windows.

gortonsfi
Posting Whiz in Training
200 posts since Jan 2004
Reputation Points: 10
Solved Threads: 3
 

I have tried the HP drivers recommended for tiger ..but nothing seems to work on my HP photosmart 7350?

I am thinking of doing as u recommended and get a Canon printer. Any one that you think would positively work with Tiger?

Frod
Newbie Poster
2 posts since Oct 2005
Reputation Points: 10
Solved Threads: 0
 
Which HP Printer is it?


Need to print, but not printing. HP LaserjetP1005

chath
Newbie Poster
1 post since Jun 2009
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Solved Threads: 0
 

This article has been dead for over three months

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