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Why can't my Windows friend open my attachments?

What do I need to do to make my attachments visible to the maximum # of recipients? Even emailing pictures isn't working right. Often she can't open the attachment at all, other times they are somehow wrong. Like I sent a picture of our house and she said it was just a giant picture of part of one window and a shutter. Obviously not what I meant to send.

THANKS

dooblay
Newbie Poster
6 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 

Hello,

Couple things at play here.

1) If you are going to send out attachements to the Windoze world, you need to add on the 3 letter extension so that the files map properly. For example, jpg files need to be filename.jpg

2) If you are sending large graphics files (1024 x 768) or larger, there is a magic number where some windows viewers are cropping out the image, perhaps only showing the center of it. Have the Windows person try to open it in another program, or crop your image so that it is not so large.

3) Email might not be your best answer to distribute these graphics. You might wish to send them via a website... upload them somewhere, and have your friends go click for them.

Let us know...

Christian

kc0arf
Posting Virtuoso
Team Colleague
1,937 posts since Mar 2004
Reputation Points: 121
Solved Threads: 57
 
Hello, Couple things at play here. 1) If you are going to send out attachements to the Windoze world, you need to add on the 3 letter extension so that the files map properly. For example, jpg files need to be filename.jpg 2) If you are sending large graphics files (1024 x 768) or larger, there is a magic number where some windows viewers are cropping out the image, perhaps only showing the center of it. Have the Windows person try to open it in another program, or crop your image so that it is not so large. 3) Email might not be your best answer to distribute these graphics. You might wish to send them via a website... upload them somewhere, and have your friends go click for them. Let us know... Christian

Hi Christian...I really appreciate your help. I wish I didn't have to deal with the Windoze world, but I do! So are you saying that when I send an attachment with a picture, it doesn't already say .jpg somewhere? I hadn't noticed.

I am sure you're right about the thought that Windows will only allow X amount of the photo to be seen when they're very large. I honestly had no idea that my uploaded photos were so huge! The resolution, etc. is fantastic on them...they're practically 3D on my beautiful iBook's screen. Someone mentioned to me that a standard size of 600 x 480, I think it is, should fit on anyone's screen. Does that sound right to you?

Once I get a little more confidence, I'll strongly consider the website option.

Want to get back with you about the photo post too, so let's head there. Beth

dooblay
Newbie Poster
6 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 

When you attach an image via email, you have to select the "Send windows friendly attachment"checkbox at the bottom of the window where you are getting your file from

Hi Christian...I really appreciate your help. I wish I didn't have to deal with the Windoze world, but I do! So are you saying that when I send an attachment with a picture, it doesn't already say .jpg somewhere? I hadn't noticed.

I am sure you're right about the thought that Windows will only allow X amount of the photo to be seen when they're very large. I honestly had no idea that my uploaded photos were so huge! The resolution, etc. is fantastic on them...they're practically 3D on my beautiful iBook's screen. Someone mentioned to me that a standard size of 600 x 480, I think it is, should fit on anyone's screen. Does that sound right to you?

Once I get a little more confidence, I'll strongly consider the website option.

Want to get back with you about the photo post too, so let's head there. Beth

fvalerio22
Newbie Poster
3 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 

When you attach an image via email, you have to select the "Send windows friendly attachment"checkbox at the bottom of the window where you are getting your file from

Hi Christian...I really appreciate your help. I wish I didn't have to deal with the Windoze world, but I do! So are you saying that when I send an attachment with a picture, it doesn't already say .jpg somewhere? I hadn't noticed.

I am sure you're right about the thought that Windows will only allow X amount of the photo to be seen when they're very large. I honestly had no idea that my uploaded photos were so huge! The resolution, etc. is fantastic on them...they're practically 3D on my beautiful iBook's screen. Someone mentioned to me that a standard size of 600 x 480, I think it is, should fit on anyone's screen. Does that sound right to you?

Once I get a little more confidence, I'll strongly consider the website option.

Want to get back with you about the photo post too, so let's head there. Beth

fvalerio22
Newbie Poster
3 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 

i have a problem when sending word docs from mac to windows using email. it stuffs everyting up

djlethal109
Newbie Poster
10 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 

Are you saving the word document for windows? You can change the "Save As" settings and save for windows.

fvalerio22
Newbie Poster
3 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 
Are you saving the word document for windows? You can change the "Save As" settings and save for windows.


thanks :cheesy:

djlethal109
Newbie Poster
10 posts since Mar 2005
Reputation Points: 10
Solved Threads: 0
 

Hi

I cant open word attachment sent from windows machines.

Anybody could help me with this.

Thank you,

Tamim

tamimn
Newbie Poster
1 post since Oct 2009
Reputation Points: 10
Solved Threads: 0
 

I guess you send the attachments in the wrong format and that is what causing all the trouble. Try to send attachments along with extensions. That will help further.

stephen186
Junior Poster in Training
71 posts since Mar 2009
Reputation Points: 14
Solved Threads: 2
 
I cant open word attachment sent from windows machines.

Is it 97-2003 .doc format or 2007 .docx format?

Also most email clients wont let you because word documents are a huge security risk due to macro viruses.

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 600
 

mmm..thanks for info

gasp
Newbie Poster
14 posts since Aug 2009
Reputation Points: 10
Solved Threads: 1
 

This article has been dead for over three months

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