942,511 Members | Top Members by Rank

Ad:
5

Why does Dell hate Linux so much?

by on Jul 20th, 2010, 6:36 pm
Want to buy a Dell machine loaded with Linux? Shame, as it appears that Dell Europe would really rather you bought a Windows-powered one, despite having a website devoted entirely to selling Dell Ubuntu laptops. And, oh boy, does it use some strange arguments to dissuade you from becoming a Linux convert.

Name:  dell-linux.jpg
Views: 505
Size:  79.2 KB
Three years ago Dell went Ubuntu bashing, making it really pretty hard to buy a Linux-loaded machine from the vendor. The Linux machines back then cost more than the Windows ones, there were warnings about it not being compatible with lots of software and to top it all the Dell sales staff didn't even seem to know that Dell offered a Linux option.

Fast forward to the present and it seems that things have not got a great deal better. Visiting the Dell Ubuntu UK website, the first thing you see is a huge banner telling you that Ubuntu 'keeps getting better' which is a great start. However, it immediately falls into some weird Linux is bad, m'kay affair with the very next thing you see being a bloody big warning stating that Ubuntu is "not compatible with Microsoft WINDOWS or any WINDOWS based programs (Microsoft Office, iTunes etc)" although you can, of course, using WINE.

Dell does, for the record, say a few nice things about Ubuntu such as it coming with built-in office software, being one of the world's most popular open source operating systems and even that programs can be more reliable and flexible than Windows ones.

Then it has a link which says it will answer the question: should I choose Windows or Ubuntu? The real Ubuntu bashing starts when you get there.

The tone is pretty much set from the get go with the statement:

"UBUNTU is not a Microsoft Windows operating system - and is not compatible with Microsoft Office programs - so it's important you make the right choice"

I almost don't know whether to laugh or cry at what comes next, in the form of the 'Choose Ubuntu if' argument which consists of just two points:
  1. You do not plan to use Microsoft WINDOWS
  2. You are interested in open source programming

And that's it folks. You should choose Windows if you use Windows programs and want to continue to use them, are familiar with Windows and don't want to learn how to use new programs and if you are new to computers, apparently.

Thank you Dell for explaining the difference between Windows and Linux, we can now all sleep soundly. Not. Of course, Dell has done a fairly decent job in selling Linux laptops over the last couple of years and, as we have reported before at DaniWeb, seems to think it does a pretty good job of explaining what Linux is. Dell, have we got news for you...

Unless you live in the US that is. For some strange reason if you head over to the sales websites for Dell Ubuntu in the USA you get a completely different story. Here Dell starts by telling customers that "First and foremost, Ubuntu is an Operating System. Just like Microsoft Windows or Apple MacOS, you can use Ubuntu to surf the web, check email, or just about anything you might want to do" and goes on to present a Ubuntu top ten FAQ which includes such praise for the Linux OS as "Ubuntu is social from the start" and "Ubuntu is secure" and "Ubuntu boots up fast" and even "Ubuntu with OpenOffice is compatible with Microsoft Office" for goodness sake.

Talk about a split business personality.
News Story Tags: dell, europe, linux, microsoft, news, ubuntu, windows
Last edited by cscgal; Jul 21st, 2010 at 5:28 pm. Reason: Typo
Similar Threads
 
 
Comments on this News Story
Jul 20th, 2010
0

Re: Why does Dell hate Linux so much?

"...head over to the sales websites..."

Marketers.

Their goal is to sell at any cost, and not to give you the best product for your needs.
Posting Whiz in Training
lrh9 is offline Offline
237 posts
since Oct 2009
Jul 21st, 2010
-1

Re: Why does Dell hate Linux so much?

They are just fed up probably with support calls from customers who bought the Linux boxes.
Newbie Poster
Joe.Net is offline Offline
1 posts
since Jul 2010
Jul 21st, 2010
-1

Absolutely

Click to Expand / Collapse  Quote originally posted by Joe.Net ...
They are just fed up probably with support calls from customers who bought the Linux boxes.
Dell could cut support staff by 80% if they only had to deal with customers who bought Windows boxes.
Newbie Poster
kenholmz is offline Offline
4 posts
since Feb 2009
Jul 21st, 2010
0

Re: Why does Dell hate Linux so much?

If I were a betting man I'd say that is was the result of pressure from Microsoft, who are, after all, terrified of losing out both to Linux and Macs.
At least Dell are selling boxes with Linux installed.
They just need encouragement to stand up to the Redmond Heavy Squad.
How about an article comparing Linux vendors and offering some praise for them?
Newbie Poster
salparadise is offline Offline
1 posts
since Jul 2010
Jul 21st, 2010
0

Re: Why does Dell hate Linux so much?

"Dell sales staff didn't even seem to know that Dell offered a Linux option."

I think this smacks of step-motherly treatment.
Newbie Poster
Indian-Art is offline Offline
5 posts
since Oct 2009
Jul 21st, 2010
0

Re: Why does Dell hate Linux so much?

As a hardware manufacturer Dell wants the best for it's products and the best here is to comply with Microsoft's demands at the expense of Ubuntu
Junior Poster
sureronald is offline Offline
139 posts
since May 2008
Jul 21st, 2010
0

Re: Why does Dell hate Linux so much?

None of the 'heavy hand of Microsoft' theories explain why the US Dell site is so supportive of Ubuntu while the Europe Dell site apparently so dismissive though.
Freelance Word Punk
happygeek is offline Offline
5,551 posts
since Mar 2006
Jul 21st, 2010
0

Re: Why does Dell hate Linux so much?

"not compatible with Microsoft WINDOWS or any WINDOWS based programs (Microsoft Office, iTunes etc)" I tunes? would it not be better for them to have actually picked stuff from windows own repository?

lol my friend recently bought a netbook with windows installed he had no problem, what he did was go out get some more RAM then formatted the system and installed Ubuntu works like a dream now. lol
Light Poster
popin is offline Offline
48 posts
since Oct 2007
Jul 21st, 2010
0

Somewhat true...

Well, the thing about "Which one is better" is somewhat true... I was getting pretty feud up with all the windows junk (windows 7 and vista, and I knew I'd have to upgrade to vista or 7 sometime or another). And second, I was interested in open source programming, or more the free programs. So, the Dell website was actually correct... although it seemed to be promoting Windows.
Light Poster
kooia is offline Offline
35 posts
since Apr 2010
Message:
Previous Thread in Getting Started and Choosing a Distro Forum Timeline: command line to connect external server
Next Thread in Getting Started and Choosing a Distro Forum Timeline: What is type of my processor





About Us | Contact Us | Advertise | Acceptable Use Policy
Forum Index | Build Custom RSS Feed


Follow us on Twitter


© 2011 DaniWeb® LLC