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Sep 22nd, 2009
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HTTPS giving internal error, SSL cert installed correctly?

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Hi everyone,

I am not a server guru but have had to setup a dedicated server for a new website. Everything is going except that when I try to connect to it via HTTPS connection I get a 500 internal error page which basically means I don't know what is causing the problem.

HTTP connection is fine and working but since the site will be processing payment information we need the HTTPS connection.

The server is running on CentOS with me using cPanel 11 to admin it. The only solution that I have possible come across involves the httpd.conf file for apache. The solution says to add this

<IfDefine SSL>
Listen 80
Listen 443
</IfDefine>

Although using cPanel I'm not sure where (preMain, preVirtual, postVirtual) to add this or if I shoudl even be adding it.

Can anyone shed any light on this?

Thanks guys,

Richard
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rickya100 is offline Offline
78 posts
since Mar 2008
Sep 22nd, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

It won't work correctly unless you have some things in your apache config for that site:

SSLEnable
KeyFile /path/to/key.kdb
SSLServerCert www.yoursite.com
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khess is offline Offline
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since Apr 2008
Sep 23rd, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

Hey khess,

Thanks for reply. I don't have a .kdb file anywhere that I see. When researching this I keep seeing it in relation to a IBM server. Since I'm running on centOS and am using cPanel do I need this?

Many thanks again,

Richard
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rickya100 is offline Offline
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Sep 23rd, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

Thought I'd include the server details that are appended to the bottom of the 500 internal error page

Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at domain.co.uk Port 443
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rickya100 is offline Offline
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Sep 23rd, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

Can you check your logs in /var/log? The httpd might be throwing errors in messages or syslog, and the error_log for apache might give you more information as well.
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sknake is offline Offline
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since Feb 2009
Sep 23rd, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

Hey sknake,

I've had a look at the error logs through cPanel and can't see anything about apache, it's all just missing files that I haven't fixed yet such as graphics references from CSS files.

I did notice however that these errors only show up when I load the site using http. nothing shows up in the cPanel error log when I try and load the site over https.

I can't find (via FTP or cPanel file manager) the location of my httpd.config file. All the locations on the web aren't there when I look at the server. Where would I find the apache error log?

Here's my server structure from the root

/access-logs
/etc
/etc/ftpquota
/mail
/public_ftp
/public_html
/tmp
/tmp/analog
/tmp/awstats
/tmp/cpbandwidth
/tmp/webalizer
/tmp/webalizerftp
/www


I have seen a few things about editing the httpd.conf file but I can't even find it to access it and I don't want to use the cPanel apache editing page as I don't know where to put the new stuff into on it.

Any ideas you have would be greatly appreciated!


Thanks,

Richard
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rickya100 is offline Offline
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Sep 30th, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

Do you have root permission of your dedicated server?
Your dir info is looks like a chrooted.
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Point Red is offline Offline
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since Sep 2009
Sep 30th, 2009
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Re: HTTPS giving internal error, SSL cert installed correctly?

Did u create a certificate file and key file?

Did u add them to ur httpd.conf, and mark the https port directive to this certificate??
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xav.vijay is offline Offline
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This thread is more than three months old

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