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microsoft office shortcut bar not responding

I downloaded McAfee Personal Firewall Express v4.5 to my computer. Since I have done this, my computer sometimes freezes when I boot up. When it freezes, I hit Ctrl + Alt + Dlt. It says that Microsoft Office Shortcut Bar Not Responding. When this happens, I turn off the computer and reboot the computer. This usually corrects the problem. How can I solve this problem; I don't want to have to reboot my machine everytime I turn it on. It runs Windows 98 and Microsoft Office 97.

jems
Junior Poster in Training
52 posts since Mar 2004
Reputation Points: 10
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Moved to 'Windows Software' section.

Catweazle
Grandad
Team Colleague
4,335 posts since Mar 2004
Reputation Points: 229
Solved Threads: 149
 

#1: you can remove it from startup
#2: Upgrade your version of Office

I haven't much advice for shortcut bar problems, but check to make sure that in the processes tab that a process named OSA.exe is running. I believe that is the office startup program. I don't konw how much help this is, but it is the best i can do.

Montrell274
Newbie Poster
20 posts since Sep 2004
Reputation Points: 10
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This article has been dead for over three months

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