This may not do the trick, but it's something to at least get out of the way up front:
Close any/all browsers, open a DOS box, and type the following command at the prompt:
ipconfig /flushdns
Fire up a browser again and see if the error persists.
DMR
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I didn't think it would, but flushing your local DNS cache is just one of those standard troubleshooting steps with problems like this.
I'm finishing up here for the night, but hopefully one of our members will pick this up before long. If not, I'll come back to this tomorrow.
DMR
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- Is the problem limited to Firefox, or does it happen with other browsers as well?
- What exact version of Firefox are you using?
The error you're encountering seems to be fairly well-reported in Firefox, but this is about all the Mozilla support site has to say about it:
Error message: The document contains no data. This could be due to a problem with the cache. Solutions:
Clear your cache - Edit -> Preferences -> Advanced -> Cache (Tools -> Options -> Privacy -> Cache on Firefox)
If you are using the software Peer Guardian, switch it off.
Try disabling any firewall or proxy server you have, if you can. If the problem is resolved, it's probably because of the firewall or proxy.
Cache corruption seems to be one of the main causes for the error, which isn't too surprising. What is surprising is that there isn't an option to have Firefox automatically flush the cache when you close the program (or at some chosen interval)...
DMR
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Are eBay and MS the only sites you can't reach, or do you have trouble with some other sites as well?
Are the exact sites that you can't access the same across all browsers?
DMR
Wombat At Large
7,229 posts since Dec 2003
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I wouldn't think that the critical updates would only clobber two specific sites, but I guess stranger things have happened with computer software.
Let us know when the problem occurs again; maybe we'll be able to pick up a clue or two this time.
DMR
Wombat At Large
7,229 posts since Dec 2003
Reputation Points: 221
Solved Threads: 370