Will you quite with the useless comments. Your suggestions do nothing to help my friends laptop with vista.
I got every firewall turned off, removed norton crude & ran their cleanup exe (dumb).
I can play the windows media player songs from the internet, but IE7 would not work, so I removed it and installed IE8, still no work. And yes I checked the LAN setting. I tried Opera, it did not work. Think the only option is to take it back to the store.