What is your Operating System and what is the Software.
Have you checked the software requirements to ensure the software supports your operating system. If its a newer OS with olders software, you may need to get it patched.
Let us know, and we can hopefully find a fix.
MartyMcFly
Practically a Master Poster
678 posts since Feb 2005
Reputation Points: 16
Solved Threads: 17
According to some other sites, the error occurs when your missing one, two or all of the following in your System32 folder.
Autoexec.nt
Config.nt
Command.com
You could try the following. Insert your OS disk. Start - run - cmd. At the command prompt type the following where e is the drive letter of your CD.
expand e:\i386\config.nt_ c:\windows\system32\config.nt
expand e:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
expand e:\i386\command.co_ c:\windows\system32\command.com
exit
If this doesn't work it may be an idea to try a operating system repair, but I don't honestly know how much either will work. If you google the entire message you get some helpful hints
Hope this helps
MartyMcFly
Practically a Master Poster
678 posts since Feb 2005
Reputation Points: 16
Solved Threads: 17