Member Avatar for tkecherson

End user tries to print, and a window pops up saying "Microsoft Internet Explorer has encountered an error and needs to close". This does not happen when it is run as (computer name)\administrator, even though this end user has administrative rights. Reinstalled IE, this did not help. Details for the error log are below. The computer is a year old Dell Optiplex 755 with 2GB of RAM, Windows XP SP3, running IE 7 with IEAK installed.


Fault bucket 1445547591.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Faulting application iexplore.exe, version 7.0.6000.16876, faulting module unknown, version 0.0.0.0, fault address 0x81000001.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Could it be the IEAK installation?

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  • Latest Post Latest Post by caperjack
Member Avatar for caperjack

update to IE 8 ,see what happens

Edited by caperjack because: n/a
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