This is, unfortunately, a dreaded part of living in the Microsoft Windows world. Explorer crashes can be due to a number of reasons - usually software conflicts, a corrupt registry, etc etc.
Do you usually get the illegal operation error for explorer.exe only via Internet Explorer, or when doing other tasks as well? If this is isolated, the easiest fix that I can see would be to uninstall/reinstall Microsoft Internet Explorer.
What version of Windows are you running? Also, what version of Internet Explorer are you running?
cscgal
The Queen of DaniWeb
19,421 posts since Feb 2002
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Most of the time I go into internet explorer a message comes up and says "you have performed an illegal operation" and in the detail section it says "EXPLORER caused an exception eedfadeH in module BTLINK.DLL at 0167:023d68ea." Then it quits out of IE.
You have beenhijacked! That DLL is part of a browser hijacker/spyware "search bar". Use Spybot - Search & Destroy or Ad-aware to remove it. In either case, update the data-file before scanning the drive.
Even after removal, your Windows Registry is likely somewhat damaged. Once you have removed the hijacker, boot into MS-DOS (this is one of the options in the Shutdown dialog box, for example). From DOS, run the command scanreg /fix to repair the Registry. It's also a good idea, after the fix, to run scanreg /opt to optimize it.
Also, the next time that you run IE, go to the Tools menu, select Internet Options, and clear out the Temporary Internet Files. Much malware hides itself there.
The Google Toolbar makes a good popup-stopper, by the way...
Spybot - Search & Destroy -- http://Security.Kolla.de
Ad-aware -- http://www.Lavasoft.nu
My personal preference is Spybot - S & D, but (of course) your mileage may vary.
TallCool1
Practically a Posting Shark
865 posts since May 2003
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