If you receive: DRIVER_IRQL_NOT_LESS_OR_EQUAL To find out if you qualify for the hotfix or if it applies go here: http://support.microsoft.com/kb/925922/en-us To bypass the MS support maze for download you might TRY here: http://hotfix.xable.net/upload/ Can not speak to the security, etc. of the download, i.e. do so at your own risk.