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Sep 4th, 2004
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unable to use ad-aware

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ok i resently had to reformat my windows Me. i got the new Ad-aware SE personal (free version) and once i installed and tryed to open it i got 2 messages. one:

"Ad-aware has caused an error in <unknown> close(in a box)
Ad-aware will now close.

if you continue to experience problems,
try restarting your computer."

then i got message # 2 in german i translated it with freetranslation.com and got this:

Use mistake
Exception EReadError in module AD-AWARE. EXE in 00021F07. mistake in the reading of memof. Lines. Strings: mistake in inserting of RichEdit-line.

i restart but that doesn't work. what do i do.
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nosound is offline Offline
36 posts
since Sep 2004
Sep 4th, 2004
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Re: unable to use ad-aware

Re-intsall ad-aware maybe your installer was infected somehow.
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mikeandike22 is offline Offline
1,496 posts
since May 2004
Sep 4th, 2004
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Re: unable to use ad-aware

Also be sure you've gotten all the Windows Updates for your machine, as it's possible one of the updates for Windows has changed something which Ad-Aware is dependant upon.
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DuncanIdaho is offline Offline
277 posts
since Aug 2004
Sep 4th, 2004
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Re: unable to use ad-aware

I dont really think windows updates would be the problem it would have to be an update that would modify that section of your registry or something like that. Most windows updates are just security updates for IE and other windows components none of them should effect your personal software.
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mikeandike22 is offline Offline
1,496 posts
since May 2004
Sep 4th, 2004
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Re: unable to use ad-aware

i have tried installing it 100's of times from different web sites but with the same result
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nosound is offline Offline
36 posts
since Sep 2004
Sep 4th, 2004
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Re: unable to use ad-aware

Get rid of Windows ME and get a real OS!!
Team Colleague
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caperjack is offline Offline
12,730 posts
since Aug 2003
Sep 4th, 2004
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Re: unable to use ad-aware

Quote originally posted by mikeandike22 ...
I dont really think windows updates would be the problem it would have to be an update that would modify that section of your registry or something like that. Most windows updates are just security updates for IE and other windows components none of them should effect your personal software.
Actually, I beg to differ with you there. Many features get added as time goes by, and it's been 4 or more years since ME was released. It is indeed more than possible that Ad-Aware is dependent on a feature that did not originally ship with ME.

Further, it makes good sense for him to grab those updates immediately. With all the zombies out there portscanning these days, he stands a real big chance of getting infected by something before he gets the chance to update, since many of these spread with no user intervention.. There are bugs that will stop Ad-Aware from running, and disable your anti-virus software to worry about as well. Getting those updates only makes good sense, don't you think?
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DuncanIdaho is offline Offline
277 posts
since Aug 2004
Sep 5th, 2004
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Re: unable to use ad-aware

i had already got the updates before i even tried to install ad-aware
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nosound is offline Offline
36 posts
since Sep 2004
Sep 5th, 2004
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Re: unable to use ad-aware

I believe you are right about the updates....I made the mistake of not getting all of my critical updates installed, and I had a hard time getting certain things to run until I had done so. And on top of that, my computer got infected with lots of unwanted "nasties" along the way. Whether it has anything to do with Adaware not wanting to work correctly or not, it's always wise to keep up with your updates from Microsoft. I had to learn the hard way.
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deonnanicole is offline Offline
253 posts
since Jun 2004
Sep 16th, 2004
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Re: unable to use ad-aware

never mind guys i fixed the problem by reformating. i found out i have a virus on the computer so i just reformated. but i still need help with the sound. see my eariest thread, in has more info
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nosound is offline Offline
36 posts
since Sep 2004

This thread is solved

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