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Sep 2nd, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

Hi Crunchie,

Actually before I get your reply i tried running combofix once. It deleted a few files automatically and after that my webpages are loading properly. Now I have a problem may be because of the previous infection. Now Im not able to install or uninstall anything. I could not install even this malwarebyte you have mentioned in the previous post. While uninstalling any application from Add or Remove programs im getting an error saying "Windows Installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed."

But I downloaded the Windows Installer 3.1 from Microsoft website and installed. Even then im getting such error. Please Help me out. Im not able to access server connections too(like AVG automatic update, rapidshare downloads etc.) which is a similar problem that we were discussing about long back.

Now i post here my recent combofix and HJT log. Please review and solve this issue.

Thanks !!!
Attached Files
File Type: txt ComboFix.txt (13.8 KB, 9 views)
File Type: txt HJT.txt (9.3 KB, 8 views)
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vidyaskandan is offline Offline
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since Nov 2007
Sep 2nd, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

Try the solution found here.
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crunchie is offline Offline
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Sep 4th, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

Hi.

I installed the latest windows installer through this only. And now i tried both the methods mentioned there. But no change. Can u please suggest me something else to resolve this problem. Im not able to install or uninstall any software. Please. Early reply is solicited.

Thanks
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vidyaskandan is offline Offline
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Sep 4th, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

Hi. Im attaching the result file of Malwarebyte scan. Please review and comment
Attached Files
File Type: txt mbam-log-2008-09-05 (00-38-02).txt (1.5 KB, 9 views)
Last edited by vidyaskandan; Sep 4th, 2008 at 4:13 pm. Reason: mistake
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vidyaskandan is offline Offline
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since Nov 2007
Sep 4th, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

Try a scan at Kaspersky. Post the log. If that reveals nothing, then you may be up for a re-install .
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crunchie is offline Offline
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Sep 10th, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

Hi Crunchie

My problem is solved now. I made a scan via Kaspersky Online Scan. But my system is free from infections. The problem was with Windows Installer. It had corrupted I suppose and that caused the problem and prevented me from installing and uninstalling any application. I installed the latest Windows Installer 4.5. Now my system is alright. Also I was not able to see picasa album photos during that period. After I reinstall Internet Explorer 7.0, that problem has also been solved and my system is perfect. Thanks for all your supports.
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vidyaskandan is offline Offline
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Sep 10th, 2008
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Re: Not-A-Virus.Monitor.Win32.Ardamax.ae

You are welcome .

This thread is now closed. If you need it reopened, please send a PM to one of our Mods.

Include the link to the thread and detail why you need it reopened.

If this is not your thread please start a New Topic.
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crunchie is offline Offline
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This thread is solved

Either the thread starter or a moderator has marked this thread as solved. You can most likely trust the responses and answers given. There is most likely no reason for any further responses to be posted here. If you have a related question, please start a new thread in this forum instead.

This thread is more than three months old

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