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Oct 6th, 2004
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IE does not work - Firefox does!

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Hi guys,

I have a Windows XP (with SP2) box running Firefox 0.10 (yesterday nightly build). Using a ADSL connection, Firefox is able to open pages from the web
without any problem. But using Internet Explorer, it always get a "cannot open page" error.

I've already run ad-ware and spybot SD and correct all errors they pointed out.
And I've also checked Lan connections (resetting proxy options - like Firefox options).

Here is the Hijack log:

Logfile of HijackThis v1.98.2
Scan saved at 07:13:19, on 6/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
c:\Data\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = http=localhost:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} -
C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI
Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp]
c:\hp\drivers\printers\photosmart\hphprld.exe
c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook
Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD
Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE"
/Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program
Files\Creative\WebCam Control\CAMTRAY.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program
Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263}
- C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O16 - DPF: {D9CE2963-8547-4C18-A4CE-DA27278310D8} (Instalador Remoto
UOL) - http://download.uol.com.br/discadorU...iveInstall.cab
O16 - DPF: {DA4EB021-5F1C-11D4-B006-00104B98E2C7} (McAfee Clinic
Installer Control) -
http://download.mcafee.com/molbin/shared/MInstall.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control
4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8EB96247-D806-48E7-872D-0BBB7B342958}:
NameServer = 200.204.0.10 200.204.0.138

I keep deleting the following line:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = http=localhost:8080

but it always comes back - Using sysinternals regmon (registry monitor) I can see Internet Explorer is the process thar sets it back - is this correct?

AVG 6.0 also doesn't report any virus...
The ping command from the prompt is also working fine - either with a host name (like www.google.com) or with an IP address.

Can someone please tell me what else I could try? Or should I reinstall the whole box?

Thanks in advance!

Mike
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Reputation Points: 10
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Newbie Poster
lmike is offline Offline
6 posts
since Oct 2004
Permalink
Oct 6th, 2004
0

Re: IE does not work - Firefox does!

You are only supposed to post hijackthis logs in the Security Forum....there the experts that can help you will take a look at it and let you know if there is anything suspicious in your log and the steps you need to take to fix it.
Reputation Points: 18
Solved Threads: 13
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deonnanicole is offline Offline
253 posts
since Jun 2004
Permalink
Oct 7th, 2004
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Re: IE does not work - Firefox does!

ops! Thanks!
I'll do that...
Reputation Points: 10
Solved Threads: 0
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lmike is offline Offline
6 posts
since Oct 2004
Permalink
Oct 7th, 2004
0

Internet Explorer is not working - Firefox is

Hi guys,

I have a Windows XP (with SP2) box running Firefox 0.10 (yesterday nightly build). Using a ADSL connection, Firefox is able to open pages from the web
without any problem. But using Internet Explorer, it always get a "cannot open page" error.

I've already run ad-ware and spybot SD and correct all errors they pointed out.
And I've also checked Lan connections (resetting proxy options - like Firefox options).

Here is the Hijack log:

Logfile of HijackThis v1.98.2
Scan saved at 07:13:19, on 6/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
c:\Data\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = http=localhost:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} -
C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI
Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp]
c:\hp\drivers\printers\photosmart\hphprld.exe
c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook
Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD
Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE"
/Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A]
C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program
Files\Creative\WebCam Control\CAMTRAY.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program
Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263}
- C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O16 - DPF: {D9CE2963-8547-4C18-A4CE-DA27278310D8} (Instalador Remoto
UOL) - http://download.uol.com.br/discador...tiveInstall.cab
O16 - DPF: {DA4EB021-5F1C-11D4-B006-00104B98E2C7} (McAfee Clinic
Installer Control) -
http://download.mcafee.com/molbin/shared/MInstall.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control
4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8EB96247-D806-48E7-872D-0BBB7B342958}:
NameServer = 200.204.0.10 200.204.0.138

I keep deleting the following line:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = http=localhost:8080

but it always comes back - Using sysinternals regmon (registry monitor) I can see Internet Explorer is the process thar sets it back - is this correct?

AVG 6.0 also doesn't report any virus...
The ping command from the prompt is also working fine - either with a host name (like www.google.com) or with an IP address.

Can someone please tell me what else I could try? Or should I reinstall the whole box?

Thanks in advance!
Reputation Points: 10
Solved Threads: 0
Newbie Poster
lmike is offline Offline
6 posts
since Oct 2004
Permalink
Oct 7th, 2004
0

Re: Internet Explorer is not working - Firefox is

Go to Internet Options\Connections. Choose settings & uncheck the box for Proxy Server.
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crunchie is offline Offline
12,165 posts
since Feb 2004
Permalink
Oct 7th, 2004
0

Re: Internet Explorer is not working - Firefox is

Quote originally posted by crunchie ...
Go to Internet Options\Connections. Choose settings & uncheck the box for Proxy Server.
Hi, crunchie!

I've done that already - but it was useless. IE still won't work.
I even rebooted the machine after unchecking the proxy server option, but the "funny" thing is that it's always checked again!!!

Thanks anyway - any other suggestions?
Reputation Points: 10
Solved Threads: 0
Newbie Poster
lmike is offline Offline
6 posts
since Oct 2004
Permalink
Oct 7th, 2004
0

Re: Internet Explorer is not working - Firefox is

IE is tightly integrated into the operating system which means that sometimes reinstalling IE wont even fix the problem and you end up needing to reinstall the entire system from scratch. Other browsers are stand-alone and don't have these problems.
Reputation Points: 13
Solved Threads: 1
Junior Poster in Training
felgall is offline Offline
50 posts
since Aug 2004
Permalink
Oct 8th, 2004
0

Re: Internet Explorer is not working - Firefox is

What proxy server are you using?
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Reputation Points: 1142
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crunchie is offline Offline
12,165 posts
since Feb 2004
Permalink
Oct 8th, 2004
0

Re: Internet Explorer is not working - Firefox is

Quote originally posted by crunchie ...
What proxy server are you using?
None - firefox runs without any proxy settings.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
lmike is offline Offline
6 posts
since Oct 2004
Permalink
Oct 8th, 2004
0

Re: Internet Explorer is not working - Firefox is

I cannot figure why IE keeps resetting that proxy server to enabled? Have you tried clearing the info in the advanced section of settings under connections? Then uncheck the proxy box. Are you selecting apply after, then ok.?
What proxy did you have? I use proxomitron which uses that port. Maybe you can download it & get IE to work that way.
I'm not full bottle on things like this so don't want to give you a bum steer .
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crunchie is offline Offline
12,165 posts
since Feb 2004

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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