See if you can do the following;
download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.
* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.
If you cannot do that in normal mode then see if you can do it with Safe Mode with Networking. If that is not possible then if you have another computer you can use try the download on it, but it to a disk or flash drive and bring it back to the infected computer and install and run it.
If you are able to run it then post back here with the log.
Judy
jholland1964
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Yeah, they take awhile. It does save the log automatically. If you cannot find it open the program and click the Logs tag, they all should be there and they are dated and the time is listed also if you ran more than one on any particular day.
Be sure to have it fix everything found.
You have at least two bad entries in the HJT log;
O4 - HKCU\..\Run: [Insider] C:\Program Files\Insider\Insider.exe
O4 - HKCU\..\Run: [WinTouch] C:\Documents and Settings\Suzie\Application Data\WinTouch\WinTouch.exe
Insider is a variant of the Trojan.Win32.Agent.bnd Trojan.
WinTouch is identified as a variant of the Win32/Matcash.BU malware.
Once the Malwarebytes program is complete then you need to look for both programs, if they remain after the Malwarebytes scan and see if you can Uninstall them. Look first in Add/Remove. If you don't see them there then look in C:\Program Files\ for the Insider program and C:\Documents and Settings\Suzie\Application Data\ folder for the WinTouch program.
jholland1964
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5,785 posts since Jul 2008
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Make sure you rebooted the computer.
Let's see a new HJT log.
Judy
jholland1964
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5,785 posts since Jul 2008
Reputation Points: 725
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Happy I could help! Looks good. Though you do need to update your Java as the version you are running is WAY out of date. Go HERE Download the Offline Install file and save it to the desktop.
Once you have done that then go to Add/Remove and Uninstall all previous versions of Java. After the Uninstall is complete go to the Java Install file on the desktop and click it to install the newest version. Once the Install is finished then go back to that link above and on the right side you will see Verify Now. Click that to be certain the install went as planned.
Judy
jholland1964
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5,785 posts since Jul 2008
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Hi upspiral89, welcome to daniweb. You need to begin your OWN thread, stating your problems and what you have done to remedy them and include the log., Posting in another's thread makes it somewhat confusing for those of us who work the threads and others who may be doing some searching for solutions and for the original poster. While problems may seem exactly the same often times they are not and require different tools or solutions.
Judy
jholland1964
Posting Expert
5,785 posts since Jul 2008
Reputation Points: 725
Solved Threads: 340