Browser Redirects to "go.google.com" (or nowhere at all)

[ptatums315]

Hello,

My desktop computer is having problems with Internet Explorer. Much of the time (every time?) I click on links in "google" search results, I get redirected to "go.google.com", or I just get "Internet Explorer cannot display the web page". Also, while not a real problem, text fonts in "google" search results are bigger than they used to be. Text fonts are also larger in the AOL web-based e-mail page (of an account I'm in the process of trying to wean the family off), which is also unusable from the problem desktop computer. I'm not at all sure why I can get to this site, but thankful nonetheless.

Before looking here, I ran two routine scans: Spybot S&D gave me just two results, both related to "CoolWWWSearch.Svchost32". (Yuck!) McAfee flagged a couple of similar things as well. Sorry, I don't have the exact transcripts right now, but can get them if it's important.

I saw a recent thread started by "g3nx" regarding an identical-sounding problem, but I wasn't clear on what was actually done to fix the problem, and jholland1964's warning "that this will not work for every computer or every type of infection and one shouldn't run it unless directed by somebody helping you" makes me hesitate to just start throwing random anti-malware at it.

I also read PhilliePhan's "Read me before posting a request for assistance" posting, and I would really like to follow the instructions given there, but I can't get to "bleepingcomputer.com" or any of the other linked pages (except for the Microsoft Windows Malicious Software Removal Tool) due to the browser problems I'm encountering. (I can't get to those pages by clicking or by typing the URL .)

So... Is there anything relatively simple I can do to get to the "do this stuff first" pages so I can download any of this stuff to help clean up my computer?

Any assistance is greatly appreciated.

Pete

[jholland1964]

See if you can do the following;
download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

If you cannot do that in normal mode then see if you can do it with Safe Mode with Networking. If that is not possible then if you have another computer you can use try the download on it, but it to a disk or flash drive and bring it back to the infected computer and install and run it.
If you are able to run it then post back here with the log.
Judy

[ptatums315]

Thanks for the reply, Judy.

I tried downloading the Malwarebytes' software as you suggest, but, again, Internet Explorer tells me it "cannot display the web page" (whether I click on it or paste it into the browser). Wow, it's frustrating to see the "besttechie.net" URL when my cursor hovers over the link, but I can't get there.

If I knew how to run in "Safe Mode with Networking", I would certainly try it, but I'm pretty clueless in that regard, and "google" is not my friend right now. If there is a quick explanation I can follow please let me know.

Otherwise, I will go the "sneakernet" route from a friend's computer at a more reasonable time of day.

Pete

[gerbil]

In case your redirection problem is a simple set of alterations to your Hosts File you might try this as a first step:
==download HostsXpert from http://www.funkytoad.com/content/view/13/31/
-click the top button Make Writable if it is available
-click Restore MS Hosts File button.
If instead you would like to clear your hosts file manually [C:\Windows\system32\drivers\etc\hosts] then apart from the helpful guff from M$ which may or may not exist in your hosts file, this should be the only [or bare minimum!!] entry:
127.0.0.1 localhost
Drag Hosts into an empty notepad, edit it and Save.
You may find that you are not able to save the changed/corrected file. This is because some security applications, possibly also various malware, will lock your Hosts file [make it read-only] as a protection. Lock/Unlock hosts exists in Zonealarm and Spybot S&D.
ZoneAlarm : look under firewall, advanced;
Spybot : click Tools, Hosts File, uncheck "Lock Hosts file read-only as protection against hijackers"
Or just...[but a Spybot setting may over-ride this command....] do this:
Go Start, run, type cmd ...and press Enter. Paste this line into the window at the prompt, press Enter, close the window and try to save the file again.
attrib -r -h -s %SystemRoot%\system32\drivers\etc\HOSTS
Now try to get MBAM.

[ptatums315]

gerbil,

Thanks for the suggestions. I've not tried any of them, but I may yet depending on how things go here.

Some helpful souls at my place of employment convinced me to switch to FireFox, thinking that it wouldn't be susceptible to the issues I'm having with Internet Explorer. I had high hopes, but after installing it from a flash drive, I get pretty much the same results as I do from IE, just with different graphics/icons and slightly different wording.

Anyway, I downloaded ATF-Cleaner, Malwarebytes' Anti-Malware, and HijackThis to that same flash drive at work, and am now able to at least run some of the suggested cleanup.

Thanks,
Pete

[ptatums315]

I was able to download some of the suggested cleanup tools to a flash drive at my place of employment, and I copied these to the desktop of the infected computer.

Following PhilliePhan's instructions:

4) I looked through the Control Panel's "Add/Remove Programs" and didn't find anything that was obviously suspicious. (Take that with a grain of salt; program names wouldn't need to be all that cleverly disguised to get past me...)

5) I enabled viewing of hidden files.

6) I attempted to download the "Microsoft Windows Malicious Software Removal Tool", but, although I could get to the Microsoft download site, the download would fail with an error. So this step is incomplete.

7) I ran ATF-Cleaner.exe with no apparent problems. I'm using FireFox at the moment based on suggestions from people at my workplace who are far more knowledgeable about this stuff than me, so I followed the ATF-Cleaner instructions specific to FireFox as well.

8) I ran Malwarebytes' Anti-Malware tool as detailed. It appeared to download updates properly. After clicking "Remove All", the results of the scan follow:

Malwarebytes' Anti-Malware 1.28
Database version: 1143
Windows 5.1.2600 Service Pack 2

9/12/2008 11:44:08 PM
mbam-log-2008-09-12 (23-44-08).txt

Scan type: Full Scan (C:\|)
Objects scanned: 120051
Time elapsed: 38 minute(s), 58 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
C:\WINDOWS\SYSTEM32\DRIVERS\SVCHOST.EXE (Heuristics.Reserved.Word.Exploit) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\DRIVERS\SVCHOST.EXE (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\tdssadw.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssl.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssserf.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssmain.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdsslog.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssservers.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\DRIVERS\tdssserv.sys (Trojan.Agent) -> Delete on reboot.

I haven't gone to step #9 -- I hate to be the anal-retentive engineer, but Malwarebytes' Anti-Malware tells me that my "computer needs to be restarted to complete the removal process" and asks if I would like to continue, but PhilliePhan's instructions don't address this. Should I restart before continuing with the ESET scan?

Thanks,
Pete

[hughv]

I had the same infection, and a combination of Malabyte and Spybot solved it immediately.
Safe Mode:
Reboot, press F8 until the Safe Mode screen comes up.
Yes, go to step 9.
This is a very nasty piece of spyware.

[jholland1964]

C:\WINDOWS\SYSTEM32\tdssadw.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssl.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssserf.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssmain.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdsslog.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\tdssservers.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\DRIVERS\tdssserv.sys (Trojan.Agent) -> Delete on reboot.

I haven't gone to step #9 -- I hate to be the anal-retentive engineer, but Malwarebytes' Anti-Malware tells me that my "computer needs to be restarted to complete the removal process" and asks if I would like to continue, but PhilliePhan's instructions don't address this. Should I restart before continuing with the ESET scan?

Thanks,
Pete

If you note the bolded words above...Delete on Reboot. That is just something PP forgot to include there. Yes, you MUST reboot for these to be removed. The program cannot remove these until the computer reboots, so they are still on the system until reboot.
They are probably running and cannot be removed if running. MBA-M will delete them BEFORE they begin to run when the computer is rebooted. THEN once the computer is fully booted follow his instructions for ESET Scanner.
Judy

[ptatums315]

Thanks Judy.

Okay, I rebooted to let MBA-M do its thing. Then I ran ESET scanner and HiJackThis. ESET scanner log and HiJackThis log and uninstall list follow.

ESET scanner log:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3439 (20080912)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=cb7d5368d940f947a215fa159ab96aec
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-09-13 01:19:23
# local_time=2008-09-13 09:19:24 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=215930
# found=6
# scan_time=2205
C:\Avenger\tdssadw.dll Win32/Agent.ODG trojan 41569535CD2CF991B6D14B17CDEBC304
C:\Avenger\tdssl.dll Win32/Agent.ODG trojan B4EE00C2DF0BC7E9F643A0E6B8CAA828
C:\Avenger\tdsslog.dll Win32/Agent.OBU trojan AE7C5EDD787BCDD8ED5966BDF02F1B46
C:\Avenger\tdssmain.dll Win32/Agent.ODG trojan FC721FC58B17243C313C04BBBD63172A
C:\Avenger\tdssserf.dll Win32/Agent.ODG trojan 67E17F3C7F3C0134CAC7374FD013D9F4
C:\Avenger\tdssserv.sys Win32/Agent.ODG trojan 2123178EDB1752D426B3C0674627F1F2

HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:03:15 AM, on 9/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Kerri\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: McAfee Application Installer Cleanup (0273671221200107) (0273671221200107mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\027367~1.EXE (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7710 bytes

HiJackThis uninstall_list.txt:

Ad-Aware
Adobe Acrobat 5.0
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adventures in Typing with Timon and Pumbaa
AnswerWorks 4.0 Runtime - English
AOL Coach Version 1.0(Build:20020605.1)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
BCM V.92 56K Modem
Blues Clues School
Bob the Builder - Bob Builds a Park
Classic PhoneTools
Clifford Learning Activities
Clifford Phonics
Clifford Thinking Adventures
Comcast Universal Installer v1.2
Compatibility Pack for the 2007 Office system
Dell Modem-On-Hold
Dell Picture Studio - Dell Image Expert
Dell Solution Center
DellSupport
Digital Line Detect
Dragon Tales
DVDSentry
Easy CD Creator 5 Basic
ESET Online Scanner
G-Police
Half-Life
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 2100 series
hp psc 2100 series
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
John Deere American Farmer TM v1.0
JumpStart Spanish
M&Ms The Lost Formulas
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2003
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Premium
Microsoft PhotoDraw 2000 V2
Microsoft Picture It! Photo 7.0
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
Mozilla Firefox (3.0.1)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MUSICMATCH Jukebox
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
Paint Shop Pro 7
Personalized Learning Center
PowerDVD
Pure Networks Port Magic
QuickTime
QuickTime for Windows (32-bit)
Reader Rabbit Personalized 1st Grade
RealPlayer
Savings Bond Wizard
Scholastic's I SPY Junior
Scholastic's I SPY School Days
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Shockwave
Sierra Utilities
Spybot - Search & Destroy
Thomas & Friends - Trouble on the Tracks
TurboTax Basic 2005
TurboTax Basic 2006
TurboTax Basic 2007
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Viewpoint Media Player
WexTech AnswerWorks
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Junglebook Compatiblity Fix
Windows XP Service Pack 2

[jholland1964]

First of all please disable the Spybot TeaTimer;
To do this can you start Spybot and go to the Mode button and select Advanced. Go to Tools > Resident and uncheck the box next to Tea-Timer.
Reboot.
Next go back to the ESET Scanner, run the scan again and have it FIX or REMOVE everything found.
Reboot.
Then run a NEW full system scan with HiJackThis.
Place checkmarks next to the following entries if they still remain;
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)

O4 - Startup: PowerReg Scheduler V3.exe

Once you have placed the checkmarks then click the Fix Checked button. Exit HJT and reboot.
You also need to do a search for that PowerReg program, it is most definitely malware. It would most likely be located in
UserProfile (this would be you so substitute your name)\Start Menu\Programs\Startup
If you find it, delete it.
Run a new HJT scan after doing all the above, INCLUDING the fixes with the ESET scanner and post those logs here.

[ptatums315]

Hello Judy,

I followed your directions. I searched for and found the PowerReg program while the ESET scan was running. I deleted it after the scan -- all 89 minutes of it -- had completed.

The latest ESET and HJT logs are below. (I also included the uninstall list from HJT. I don't know if that's important or not.)

ESET Scanner log:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3440 (20080913)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=cb7d5368d940f947a215fa159ab96aec
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-09-13 07:57:06
# local_time=2008-09-13 03:57:06 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=217101
# found=6
# scan_time=5314
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP864\A0069243.dll Win32/Agent.ODG trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP864\A0069245.dll Win32/Agent.ODG trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP864\A0069246.dll Win32/Agent.OBU trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP864\A0069247.dll Win32/Agent.ODG trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP864\A0069248.dll Win32/Agent.ODG trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP864\A0069249.sys Win32/Agent.ODG trojan (unable to clean - deleted) 00000000000000000000000000000000

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:20:20 PM, on 9/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Kerri\Desktop\HiJackThis.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: McAfee Application Installer Cleanup (0273671221200107) (0273671221200107mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\027367~1.EXE (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8291 bytes

HJT uninstall_list.txt:

Ad-Aware
Adobe Acrobat 5.0
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adventures in Typing with Timon and Pumbaa
AnswerWorks 4.0 Runtime - English
AOL Coach Version 1.0(Build:20020605.1)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
BCM V.92 56K Modem
Blues Clues School
Bob the Builder - Bob Builds a Park
Classic PhoneTools
Clifford Learning Activities
Clifford Phonics
Clifford Thinking Adventures
Comcast Universal Installer v1.2
Compatibility Pack for the 2007 Office system
Dell Modem-On-Hold
Dell Picture Studio - Dell Image Expert
Dell Solution Center
DellSupport
Digital Line Detect
Dragon Tales
DVDSentry
Easy CD Creator 5 Basic
ESET Online Scanner
G-Police
Half-Life
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 2100 series
hp psc 2100 series
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
John Deere American Farmer TM v1.0
JumpStart Spanish
M&Ms The Lost Formulas
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2003
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Premium
Microsoft PhotoDraw 2000 V2
Microsoft Picture It! Photo 7.0
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
Mozilla Firefox (3.0.1)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MUSICMATCH Jukebox
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
Paint Shop Pro 7
Personalized Learning Center
PowerDVD
Pure Networks Port Magic
QuickTime
QuickTime for Windows (32-bit)
Reader Rabbit Personalized 1st Grade
RealPlayer
Savings Bond Wizard
Scholastic's I SPY Junior
Scholastic's I SPY School Days
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Shockwave
Sierra Utilities
Spybot - Search & Destroy
Thomas & Friends - Trouble on the Tracks
TurboTax Basic 2005
TurboTax Basic 2006
TurboTax Basic 2007
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Viewpoint Media Player
WexTech AnswerWorks
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Junglebook Compatiblity Fix
Windows XP Service Pack 2

Thanks for your continued help.
Pete

[jholland1964]

Looks pretty good Pete. How are things running? Don't really see anything in your Uninstall list that needs to go. You have a few unnecessary start ups showing in the log that can be run manually but other than that looks ok to me.
See you must have a pre-schooler or elementary schooler using the computer:) I had some of those same games until my two grandkids moved away.
Let me know how things are running.
Judy

[ptatums315]

Things seem to be working well. I'm trying out FireFox, and some of the stuff I don't quite understand might just be my inexperience with that browser. Anyway, both Google searches and AOL mail appear to work as they should.

Before we call this done, is there anything that I've turned off during this whole process that I ought to turn back on? (Like Spybot TeaTimer, or anything else?)

Anyway, your help was awesome. Thank you for your time and effort.

Northeast Indiana, huh? I'm just south of Kokomo. Small world. And yes, I do have two little ones, 5 years (going on 30) and 2.5 years old. I hear that they keep you young, but most of my gray hair has shown up since they were born...

Let me know about any "post-cleanup cleanup" I should do.

Thanks again,
Pete

[jholland1964]

Don't give up on Firefox, it is much more secure than IE. I have used it for several years and use it almost exclusively now.
If you want to re-enable TeaTimer you can, I don't use that portion of the program but otherwise I do use it for weekly scanning and it does a great job.. But it's ok.

One thing I definitely recommend and that is SpywareBlaster. It is a super program, DOESN'T run in the back ground but it protects both IE AND Firefox against, to quote their website;

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.

It is excellent. Download, Install, Update, Enable and "X" out, that is it. Check manually weekly for updates, enable those and that is it.
Frankly, I would disable the AdAwareService, it doesn't really do much. The program is ok for scanning I guess but not nearly as good as it was in the past. This can be disabled by going to Start, Control Panel, Administrative Tools, Services. When that opens double click on AdAware, stop the service and then disable the running at start up. You can scan with it just fine, it doesn't need to run in the background all the time though.

Just south of Kokomo...I am in Marion. Used to head south of Kokomo often when my girls were in school and playing volleyball and basketball, we played lots of teams in that area. In fact got accidently locked out of my car by a girl on our team once at Kokomo Haworth during a snowstorm years ago.

[ptatums315]

First of all, my apologies for letting this go so long. My intent was to let these changes "ferment" for a few days to make sure everything was working as it should, and then call this solved. Instead, life/wife/kids got in the way, and here we are over a week later...

Anyhow, everything seems to be working very well. I'm not sure if it's Firefox, the general cleanup, or a combination of all that was done, but web browsing seems to be faster than it has ever been.

Again, thanks Judy/jholland1964 for all your time and effort.

Pete

[jholland1964]

Hey, no problem. Those are all things that SHOULD take precedence. Glad I was able to help. Safe surfing!
Judy

[jamavan]

See if you can do the following;
download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

If you cannot do that in normal mode then see if you can do it with Safe Mode with Networking. If that is not possible then if you have another computer you can use try the download on it, but it to a disk or flash drive and bring it back to the infected computer and install and run it.
If you are able to run it then post back here with the log.
Judy

I see that others have had this same problem. I have all the same issues - redirects, etc. but I cannot even open programs like malwarebytes, bitdefender, spybot or even use a different browser like firefox. Nothing happens when I click on those programs to launch. tried in safe mode and no luck. The only thing that runs is uniblue registry clean/spy spyeraser and HijackThis. Uniblues programs removed a bunch of stuff and I removed everything that was even remotely questionable from HJT but still no help. I cannot figure this out. Seems to be a catch 22 - if I try to download a program to fix I get taken somwhere else. If I try to open a program that is recommended here to fix it won't open. I don't understand why somebody feels the need to do this to my computer. There is absolutely no purpose in hijacking my browser - the redirects don't even make sense. Sometimes it takes me to russian porn. Neat! - Please help!

[jholland1964]

Hi jamavan, you need to begin your own thread. This thread is solved.
Begin your own, post any logs you may have especially the HJT BEFORE you did fixes with it and do one AFTER you did fixes.
You really shouldn't do fixes with HJT unless directed to do so.
Note ALL problems you have been having in your new thread and include the logs.
Judy

[chivas]

Thank You so much. I had the same problem and following your directives I could get rid of my virus. Afterward I put symantec that detected one other trojan.

you same me time and money. Great posting.

[dccolt]

Browser redirects to go.google.com/go.yahoo.com/go.msn.com

Symptoms: Slow internet search, text fonts in Google are bigger than normal, redirected to go.google/go.yahoo/go.msn and then on to advertisements after clicking on links on Google page, unable to download any anti-spyware downloads, unable to download Microsoft’s malware program (says page is unavailable), unable to go to many trouble-shooting help forums and download pages (says pages are unavailable or that there is no internet connection), Malwarebytes and other malware programs will not run (they freeze up during the install)

After fighting with this for 2 days, I finally found the following solution posted (worked on 11/16/08):

Go to www.freedrweb.com/cureit/ for free (you will have to do this on another computer, because the malware will not let you do it on the infected computer), download the program on a jump drive, and then run on the infected computer.

Then, after running cureit, you should be able to download and run Malwarebytes to get rid of the remaining residue.

It worked for me, my computer is back to normal (after cureit deleted a tdssxxom file in Windows/System32/drivers)!!!

To whomever posted the solution originally, thank you!!!!

[adakeep]

May have found a solution that worked for me. After running spybot, malwarebytes, superantispyware hijack this, ccleaner etc. I couldn't resolve the go.google.com problem. Then I looked at c:\windows\system32\drivers\etc\hosts and it only contained localhost 127.0.0.1.

For some reason I opened spybot again and used their host editing module to look at the host file again. This time I saw that every antivirus website was listed and directed to 127.0.0.1. I selected all and deleted the entries. I then clicked on the add Spybot entries to hosts file and closed the program.

NO MORE GO.GOOGLE.COM I was able to go to symantec, trend grisoft anywhere I wanted with no issues.