Judy, There is an option of which download to choose. I did read about it but it's confusing to me. B] Please tell me which one or is it all of them.[/B].

My system a
processer is a .x86 Family 15 Model 2 stepping 9 GenuineIntel 2600 Mhz
& System Type is x86 based PC

From Here: The instructions say:

The links in this section correspond to separate files available in this download.

Download the files most appropriate for you..??

File Name:
File Size
Redist.txt
2 KB
Download

windows installer 3.1 EULA.doc
58 KB
Download

WindowsInstaller-KB893803-v2-x86.exe
2.5 MB
Download

File Name:
File Size
Redist.txt This is the Redistributables text saying how in can be redistributed.


windows installer 3.1 EULA.doc This is the End User License Agreement


WindowsInstaller-KB893803-v2-x86.exe This is the actual Windows Installer.

Ok, I tried but got a setup Error saying:

Setup has detected that the Service Pack version of this system is newer than the update that you are applying. There is no need to install this update and an ok button.

Then download this one.

Judy, This is an error log from my Advanced System Information under the Help Topics. I was in there looking around and found it. Can you tell anything from it maybe?


Refresh screen


Error Log
Date - Time Source Description
Thursday, August 28, 2008 W32Time Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Thursday, August 28, 2008 W32Time The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Friday, September 05, 2008 Service Control Manager The Application Management service terminated with the following error: The specified module could not be found.

Sunday, September 07, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The
operation completed successfully. .

Sunday, September 07, 2008 DCOM The server {98D9A6F1-4696-4B5E-A2E8-36B3F 9C1E12C} did not register with DCOM within the required timeout.

Sunday, September 07, 2008 SideBySide Generate Activation Context failed for
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The
operation completed successfully. .

Sunday, September 07, 2008 DCOM The server {98D9A6F1-4696-4B5E-A2E8-36B3F 9C1E12C} did not register with DCOM within the required timeout.

Sunday, September 07, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Sunday, September 07, 2008 DCOM The server {98D9A6F1-4696-4B5E-A2E8-36B3F 9C1E12C} did not register with DCOM within the required timeout.

Monday, September 08, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Monday, September 08, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Monday, September 08, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Monday, September 08, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Monday, September 08, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Monday, September 08, 2008 SideBySide Generate Activation Context failed for C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll. Refe rence error message: The operation completed successfully. .

Friday, August 08, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Friday, August 08, 2008 Applicatio n Hang Fault bucket 126637809.
Wednesday, August 13, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version
6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Wednesday, August 13, 2008 Applicatio n Hang Fault bucket 126637809.

Thursday, August 14, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Thursday, August 14, 2008 Applicatio n Hang Fault bucket 126637809.

Thursday, August 14, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Thursday, August 14, 2008 Applicatio n Hang Fault bucket 126637809.

Thursday, August 14, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Thursday, August 14, 2008 Applicatio n Hang Fault bucket 126637809.

Saturday, August 16, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x044b9934.

Sunday, August 17, 2008 Microsoft Office 11 Faulting application msaccess.exe, version 11.0.5614.0, stamp 3f3c8e3c, faulting module msaccess.exe, version 11.0.5614.0, stamp 3f3c8e3c, debug? 0, fault address 0x001af85f.

Sunday, August 17, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Sunday, August 17, 2008 Applicatio n Hang Fault bucket 126637809.

Wednesday, August 20, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Wednesday, August 20, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Wednesday, August 20, 2008 Applicatio n Hang Fault bucket 126637809.

Wednesday, August 20, 2008 Applicatio n Hang Fault bucket 126637809.

Thursday, August 21, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Thursday, August 21, 2008 Applicatio n Hang Fault bucket 126637809.

Monday, August 25, 2008 Applicatio n Error Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.3395, fault address 0x00095e4d.

Monday, August 25, 2008 Applicatio n Error Fault bucket 882448357.

Wednesday, August 27, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Wednesday, August 27, 2008 Applicatio n Hang Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Wednesday, August 27, 2008 Applicatio n Hang Fault bucket 126637809.

Wednesday, August 27, 2008 Applicatio n Hang Fault bucket 126637809.

Tuesday, September 09, 2008 Applicatio n Hang Hanging application iexplore.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Tuesday, September 09, 2008 Applicatio n Hang Fault bucket 724398357.

Thursday, September 11, 2008 Applicatio n Hang Hanging application iexplore.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Thursday, September 11, 2008 Applicatio n Error Faulting application cdrconv.exe, version 11.833.0.0, faulting module cdrrip110.dll, version 11.245.0.0, fault address 0x0012fdfe.

Thursday, September 11, 2008 Applicatio n Error Fault bucket 52498524.

ok, I downloaded the 4.5 and it restarted the computer. I tried to open the QBooks program but it's sitting in the tray and won't open.

I scanned the 4 pages showing the files that I deleted through AVG on 9/5/08 and have uploaded it as an attachment. Hope it comes through...

Terri

I just tried to open my Adobe Reader 9 and got the error:
Fatal Error Message
Acrobat failed to load it Core DLL

The error you mentioned is a file corruption of the core.dll file of the acrobat reader. so its is best to uninstall your old copy first then install a new one.

http://www.adobe.com/products/

Will do some checking on those errors but to research each one will take me awhile.
Judy

As Adobe was trying to remove itself it showed a warning error of 1905.Module
C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx failed to unregister. HRESULT -2147220472 Contact your support personnel. And gives an ok button. I'll hit ok

I did and it no longer shows on the ADd and remove programs.