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Dec 5th, 2004
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Web pages won't open

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After making a connection via dialup I am unable to open any pages. I get message that reads"this page cannot be displayed" no matter what page I try to bring up. I am using Windows ME. This problem started after I had installed and uninstalled a wireless internet software. Trie numerous troubleshooting including adware with no luck. Attached is Hijackthis logfile. Logfile of HijackThis v1.98.2
Scan saved at 6:58:03 PM, on 12/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\DELL\ACCESSDIRECT\DADAPP.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\DELL\ACCESSDIRECT\DADTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.localnet.com/adv_search.phtml
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.localnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...5.5&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by LocalNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRAM FILES\LOCALNET EXPRESS 2.0\PRPL_IEPOPUPBLOCKER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Pad39A-HtEHL] D:\Pad39A.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\PROGRAM FILES\REAL\REALJUKEBOX\tsystray.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\LocalNet Express 2.0\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\LocalNet Express 2.0\pac-page.html
O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\LocalNet Express 2.0\pac-addwl.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\LocalNet Express 2.0\pac-image.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://education.dellnet.com/ (file missing) (HKCU)
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jokuly is offline Offline
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Dec 5th, 2004
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Re: Web pages won't open

you need to put hijackthis in its own directory for example C:/hijackthis/hijackthis.exe
you cannot run it out of a temporary directory
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mikeandike22 is offline Offline
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Dec 6th, 2004
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Re: Web pages won't open

Can you ping the internet, for example ping www.daniweb.com ?
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pcschrottie is offline Offline
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Dec 7th, 2004
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Re: Web pages won't open

Put hijackThis in its own file & ran. Copy is attached.

Logfile of HijackThis v1.98.2
Scan saved at 12:38:04 PM, on 12/7/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\DELL\ACCESSDIRECT\DADAPP.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\DELL\ACCESSDIRECT\DADTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.localnet.com/adv_search.phtml
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.localnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by LocalNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRAM FILES\LOCALNET EXPRESS 2.0\PRPL_IEPOPUPBLOCKER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Pad39A-HtEHL] D:\Pad39A.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\PROGRAM FILES\REAL\REALJUKEBOX\tsystray.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\LocalNet Express 2.0\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\LocalNet Express 2.0\pac-page.html
O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\LocalNet Express 2.0\pac-addwl.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\LocalNet Express 2.0\pac-image.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://education.dellnet.com/ (file missing) (HKCU)

tried to ping, did nothing to help
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jokuly is offline Offline
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Dec 8th, 2004
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Re: Web pages won't open

Why won't the pages open??? Can anyone see anything on my hijack log as I don't know what I am looking for.........
jokuly
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jokuly is offline Offline
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Dec 9th, 2004
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Re: Web pages won't open

Quote ...
tried to ping, did nothing to help
What do you mean, did you get "answers" when you tried to ping the internet?

Did you try an alternate Browser to see if the problem still exists? Have you run Spybot S&D, or eScan?



Michael
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pcschrottie is offline Offline
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Dec 9th, 2004
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Re: Web pages won't open

Go to Start\run and type cmd.exe and hit ok. Then type ping www.google.com and hit enter, then paste the results from that here.
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Dec 9th, 2004
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Re: Web pages won't open

crunchie,
Clicked Start/Run, then type in cmd.exe I get message Windows cannot find "cmd.exe" . When I type in pingwww.google.com I get message, Windows cannot find "pingwww.google.com".

I have not run another browser. What do you suggest. Have tried Adware. Where do I find Spybot S&D and eScan, on downloads.com?
jokuly
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jokuly is offline Offline
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Dec 9th, 2004
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Re: Web pages won't open

jokuly, Google is a very fine thing, you can find a lot of answers and files you are looking for.

To do a ping under Windows ME, you will have to open the MS-DOS Command Box (Start->Programs->Extras (or something like that)). Then type:

ping www.google.com

Don't forget the backspace after 'ping'. You should get 4 answers.

Alternate Browser: did you ever hear about Firefox ?

Spybot S&D: http://www.safer-networking.org/en/download/

eScan: http://www.mwti.net/antivirus/free_utilities.asp



Michael
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pcschrottie is offline Offline
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Dec 10th, 2004
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Re: Web pages won't open

Tried "ping/www.google.de" in MS Dos and got this message, "Value must be supplied for option".
Installed FireFox, no change.
Tried Spybot S&D, no change.
Now however I get 2 messages when I restart Windows now, "A required .DLLfilePSYSTRAY.PYD.was not found" appeares.
After I click OK I get message "The TCP/IP network transport is not installed"
Getting very frustrated............................
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jokuly is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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