- Go to Start > Control Panel double-click on the Software icon > add/remove programs.
- Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
Select it and click Remove. - Then Download and install the newest version from here:
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You will have to disable Spybot's Teatimer before we begin, as it will interfere with the fix. To do this can you start Spybot and go to the Mode button and select Advanced. Go to Tools > Resident and uncheck the box next to Tea-Timer. Make sure that the icon in the system tray is no longer there. If it is, just right click on it and select "Exit".
Download ResetTeaTimer.bat.
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.
Do not forget to re-enable teatimer when we are done :).
If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.
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Go to Add/Remove programs and uninstall the following, if present:
Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar
The above could appear anywhere within the entry. Be careful not to remove any personal or system software.
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Scan with HijackThis and then place a check next to all the following, if present:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8l.hpwis.com
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O4 - Global Startup: BTTray.lnk = ?
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".
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Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:
folders...
C:\Program Files\Viewpoint
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Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following: Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in Safe Mode hit enter.
-
Reboot.
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Download and run Winsockfix from here http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
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After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.