fair enough =]. Here is the Log file as requested. Is the logfile for symantec or the housecall necessary as well?
----------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.30
Database version: 1412
Windows 5.1.2600 Service Pack 2
11/19/2008 2:14:38 PM
mbam-log-2008-11-19 (14-14-38).txt
Scan type: Full Scan (C:\|)
Objects scanned: 90802
Time elapsed: 21 minute(s), 15 second(s)
Memory Processes Infected: 4
Memory Modules Infected: 0
Registry Keys Infected: 34
Registry Values Infected: 5
Registry Data Items Infected: 7
Folders Infected: 3
Files Infected: 35
Memory Processes Infected:
C:\Program Files\Applications\iebtm.exe (Trojan.Zlob) -> Unloaded process successfully.
C:\Program Files\Applications\iebtmm.exe (Trojan.Zlob) -> Unloaded process successfully.
C:\Program Files\Applications\wcm.exe (Trojan.Zlob) -> Unloaded process successfully.
C:\Program Files\Applications\wcs.exe (Trojan.Zlob) -> Unloaded process successfully.
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\z444.z444mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\z444.z444mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f7d09218-46d7-4d3d-9b7f-315204cd0836} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e43b6656-814b-4839-8ff8-affde0da9a3f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e43b6656-814b-4839-8ff8-affde0da9a3f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{51b15f5a-e98b-4658-b9cb-9307b74773a7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6b9a461b-893f-45ee-8c59-06d3a2223b24} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8710df42-3171-4a3b-9079-3f7d7101552b} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8710df42-3171-4a3b-9079-3f7d7101552b} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8710df42-3171-4a3b-9079-3f7d7101552b} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{F5734812-E6A1-8833-ECA9-949B5B8A88BF} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e63648f7-3933-440e-b4f6-a8584dd7b7eb} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{9233c3c0-1472-4091-a505-5580a23bb4ac} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{51b15f5a-e98b-4658-b9cb-9307b74773a7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{51b15f5a-e98b-4658-b9cb-9307b74773a7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\ViRsLab (Rogue.AVLab) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\virslabwarning.warningbho (Rogue.AVLab) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\virslabwarning.warningbho.1 (Rogue.AVLab) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Alert Popup (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEBrowse Tool (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IExplorer Bar (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Warning Center (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\multimediaControls.chl (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2b394226-862f-4aa4-aa53-988e24f50841} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b394226-862f-4aa4-aa53-988e24f50841} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{e43b6656-814b-4839-8ff8-affde0da9a3f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{6b9a461b-893f-45ee-8c59-06d3a2223b24} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\start (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\smile (Trojan.Zlob) -> Delete on reboot.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (
http://windiwsfsearch.com) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (
http://windiwsfsearch.com) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Page (Hijack.Search) -> Bad: (
http://windiwsfsearch.com) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (
http://windiwsfsearch.com/ie6.html) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (
http://windiwsfsearch.com) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (
http://windiwsfsearch.com/search?q=%s) Good: (
http://www.google.com/) -> Quarantined and deleted successfully.
Folders Infected:
C:\Program Files\ViRsLab (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\512686 (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Start Menu\Programs\VirusResponse Lab 2009 2.1 (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.
Files Infected:
C:\Program Files\Applications\iebr.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\iebt.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Local Settings\Temp\~tmpb.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Local Settings\Temp\~tmpd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Local Settings\Temp\~tmpe.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\9.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{3D8615AE-4CDB-4732-AB43-D07A46C7EE5F}\RP37\A0016590.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{3D8615AE-4CDB-4732-AB43-D07A46C7EE5F}\RP39\A0016867.exe (Spyware.Zbot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{3D8615AE-4CDB-4732-AB43-D07A46C7EE5F}\RP39\A0016870.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{3D8615AE-4CDB-4732-AB43-D07A46C7EE5F}\RP42\A0017025.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\3E.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Start Menu\Programs\VirusResponse Lab 2009 2.1\VirusResponse Lab 2009 2.1.lnk (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.
C:\Program Files\Applications\iebtm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\iebtmm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\iebtu.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\iebu.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\myd.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\mym.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\myp.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\myv.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\wcm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\Applications\wcs.exe (Trojan.Zlob) -> Delete on reboot.
C:\Program Files\Applications\wcu.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Application Data\Microsoft\Internet Explorer\Quick Launch\VirusResponse Lab 2009 2.1.lnk (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Online Antispyware Test.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Antivirus Scan.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Favorites\Antivirus Scan.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Start Menu\VirusResponse Lab 2009 2.1.lnk (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Desktop\VirusResponse Lab 2009 2.1.lnk (Rogue.AntiVirusLab) -> Quarantined and deleted successfully.