Cohen we need for her to upload that file first and check it out and post back with the results.
Judy

Hey,

I can't find that file at that location, and I've got 'show hidden files' on. Is it possible that the file the scheduled task points to is no longer on my computer?

Thanks for your help!
Suzie

It's possible. Try this;

1. Please open Notepad

• Click Start , then Run
• Type notepad.exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Save the above as CFScript.txt

4. Physically disconnect from the internet.

5. Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.

6. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.




7. After reboot, (in case it asks to reboot), please post the following reports/logs into your next replyafter you re-enable all the programs that were disabled during the running of ComboFix:

• Combofix.txt
• A new HijackThis log.

Please take note:

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Hey,

Thanks so much for all your help with this! I'll do this as soon as I get chance--it turns out I got this virus just before heading home for the vacation (great timing, huh?) and I'm not taking my computer with me, so my poor computer will have to stay here untreated until I get back! Just wanted to let you know that I'm really grateful for all your help, and that I haven't disappeared for no reason, and will be back!

Thanks again,
Suzie

No worries. Have a great holiday