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Dec 27th, 2008
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Windows cannot detect antivirus

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I have a Dell INspiron 1525 Laptop with Windows Vista Home Premium SP1. I have McAfee antivirus installed.
Windows keeps on showing a notification that check your antivirus status (no antivirus has been installed). Not only the antivirus but also the McAfee firewall is not working.
Meanwhile, I tried running McAfee and it opens and scans with no problem.
Can Anyone tell me why windows is showing such a message.
What can I Do rectify it?
Thank You.
Last edited by avee_kothari8; Dec 27th, 2008 at 10:11 am.
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avee_kothari8 is offline Offline
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since Oct 2007
Dec 27th, 2008
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Re: Windows cannot detect antivirus

There are two ways of curing this that I know of - although my experience with this is XP not Vista.

1/
On one PC, I had a similar/same message. This turned out to be a registry problem which could only be solved by a restore point (which I didn't trust) or using the Windows CD to update the Windows already installed. Then it returned to a state of grace. I have no idea what caused this glitch. The AV program (not McAfee remained usable).

2/
On the other PC, I lost some functionality with McAfee messages to that effect. I forced a McAfee update and the orblem went away.

Let us know.
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Suspishio is offline Offline
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Dec 27th, 2008
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Re: Windows cannot detect antivirus

Follow all the steps given HERE, with the exception of Deckard Scanner instructions. That program is no longer available.
Substiture instead a full system scan with HiJackThis.
Post back here with all requested logs. DO allow all programs run to clean or remove all items found.
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jholland1964 is offline Offline
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Jan 3rd, 2009
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Re: Windows cannot detect antivirus

Thank You!
system restore worked for me.....restored to a point before some Windows update .... Now its as good as before...
Thanks!
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avee_kothari8 is offline Offline
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Re: Windows cannot detect antivirus

Well done. Please mark this thread as solved.
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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