Windows cannot detect antivirus

I have a Dell INspiron 1525 Laptop with Windows Vista Home Premium SP1. I have McAfee antivirus installed.
Windows keeps on showing a notification that check your antivirus status (no antivirus has been installed). Not only the antivirus but also the McAfee firewall is not working.
Meanwhile, I tried running McAfee and it opens and scans with no problem.
Can Anyone tell me why windows is showing such a message.
What can I Do rectify it?
Thank You.

avee_kothari8

Newbie Poster

15 posts since Oct 2007

Reputation Points: 9

Solved Threads: 1

3 Years Ago

0

There are two ways of curing this that I know of - although my experience with this is XP not Vista.

1/
On one PC, I had a similar/same message. This turned out to be a registry problem which could only be solved by a restore point (which I didn't trust) or using the Windows CD to update the Windows already installed. Then it returned to a state of grace. I have no idea what caused this glitch. The AV program (not McAfee remained usable).

2/
On the other PC, I lost some functionality with McAfee messages to that effect. I forced a McAfee update and the orblem went away.

Let us know.

Suspishio

Posting Virtuoso

Team Colleague

1,730 posts since Aug 2007

Reputation Points: 47

Solved Threads: 145

3 Years Ago

0

Follow all the steps given HERE, with the exception of Deckard Scanner instructions. That program is no longer available.
Substiture instead a full system scan with HiJackThis .
Post back here with all requested logs. DO allow all programs run to clean or remove all items found.