Internal application error?

[dassyboy]

I have just tried to acess wmp and hotmail inbox also my aol companion comes up with a script error?.I have used hijack this and created a log-

Logfile of HijackThis v1.99.0
Scan saved at 07:02:09, on 20/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\LMU.exe
C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe
C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
C:\Documents and Settings\norman\Application Data\uapt.exe
C:\WINDOWS\system32\w?nspool.exe
C:\Program Files\AOL 9.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {079B2EBF-C30E-E2FB-7B60-98DC4E3BBB9E} - C:\WINDOWS\system32\isve.dll
O2 - BHO: MyBHOSpy - {C52CBAEC-D969-4635-9F50-426CC15CE463} - C:\WINDOWS\System32\41c1d0f2.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\norman\Local Settings\Temp\DZlt.dll (file missing)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [oWX3vZbE] C:\documents and settings\norman\local settings\temp\oWX3vZbE.exe
O4 - HKLM\..\Run: [lmu] C:\WINDOWS\LMU.exe
O4 - HKLM\..\Run: [rf7n] C:\WINDOWS\usrqejks.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Eeoe] C:\Documents and Settings\norman\Application Data\uapt.exe
O4 - HKCU\..\Run: [Ghkvhk] C:\WINDOWS\system32\w?nspool.exe
O4 - HKCU\..\RunServices: [Winstart] C:\windows\winstart32.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0b\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {42570079-4960-4E9E-8174-E8DC3E8D18B2} - http://www.btopenworld.com/helpbb (file missing) (HKCU)
O9 - Extra button: Homepage - {903765E6-08DE-4883-B924-41F407DBEEA1} - http://www.btopenworld.com/businesshome (file missing) (HKCU)
O9 - Extra button: BT - {F085DCA4-64C2-4E6D-A3A1-200E8BEAD224} - http://www.bt.com (file missing) (HKCU)
O16 - DPF: {3B758ECD-C13A-063A-C8CC-78847ABA19A6} - http://66.117.37.5/1/rdgUS283.exe
O16 - DPF: {907CA0E5-CE84-11D6-9508-02608CDD2846} - http://update.searchsquire.com/SearchSquire33.CAB
O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} - http://www.globalphon.com/dialer/internazionale_ver4.CAB
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Could someone please help me?. THANKS!

[caperjack]

Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. Since Temporary folders are emptied now and then (the files are DELETED), it would not be a good idea to have your backups there. Those backups would be VITAL to restoring your system if something went wrong in the FIX process!

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.

3. Close ALL windows except HJT

4. SCAN with HJT

5. POST the new log in this thread using 'Add Reply'

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO YOUR COMPUTER'S HEALTH
,,,,,,,,,,,,,,,,,,,,

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files , be sure to also select delete all offline content.

[caperjack]

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.
You might want to print out or copy & paste to notePad , these instructions as you will need to close this browser window to fix with hijackthis !

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O2 - BHO: (no name) - {079B2EBF-C30E-E2FB-7B60-98DC4E3BBB9E} - C:\WINDOWS\system32\isve.dll

O2 - BHO: MyBHOSpy - {C52CBAEC-D969-4635-9F50-426CC15CE463} - C:\WINDOWS\System32\41c1d0f2.dll

O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\norman\Local Settings\Temp\DZlt.dll (file missing)

O4 - HKLM\..\Run: [oWX3vZbE] C:\documents and settings\norman\local settings\temp\oWX3vZbE.exe

O4 - HKLM\..\Run: [lmu] C:\WINDOWS\LMU.exe

O4 - HKLM\..\Run: [rf7n] C:\WINDOWS\usrqejks.exe

O4 - HKCU\..\Run: [Eeoe] C:\Documents and Settings\norman\Application Data\uapt.exe

O4 - HKCU\..\Run: [Ghkvhk] C:\WINDOWS\system32\w?nspool.exe

O4 - HKCU\..\RunServices: [Winstart] C:\windows\winstart32.exe

O16 - DPF: {907CA0E5-CE84-11D6-9508-02608CDD2846} - http://update.searchsquire.com/SearchSquire33.CAB

O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} - http://www.globalphon.com/dialer/in...ionale_ver4.CAB

O16 - DPF: {3B758ECD-C13A-063A-C8CC-78847ABA19A6} - http://66.117.37.5/1/rdgUS283.exe

O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Now reboot into safe mode and delete the following files and folders if found .

O4 - HKLM\..\Run: [oWX3vZbE] C:\documents and settings\norman\local settings\temp\oWX3vZbE.exe,,,,,,,,Empty the content of your temp folder

C:\WINDOWS\LMU.exe.............delete file

C:\WINDOWS\usrqejks.exe.............delete file

C:\Documents and Settings\norman\Application Data\uapt.exe.............delete file

C:\WINDOWS\system32\w?nspool.exe.............delete file

C:\windows\winstart32.exe.............delete file

to delete the above files and folder you will need to do the following
go to
Show hidden files & folders

"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode

reboot computer and post a new log

[caperjack]

I should have posted this first[too early in the morning ] but if you already fixed with hijackthis it ok but do this first if you havent fixed with hijackthis yet ,or do it after the hijack fix to clean house !

Go
Here and Get Trojan-Hunter Fully working trial!
,,,,,,,,,,,,,,,,,,,,,

Do a virus scan here .
If you get report of files that can’t be cleaned / deleted please write down the filenames and locations and post that in your reply.
,,,,,,,,,,,,,,,,,,,,,,,,,,
Download then unzip and run CWShredder to clean up clicking "FIX" to have it remove all it finds.

CWShredder available from these places :-

http://www.aluriasoftware.com/tools/cwshredder.zip
Or this as a full download without any unzipping required
http://www.downloads.subratam.org/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe

We have found that some of the CWS infections can be removed better from safe mode, rather than normal mode.
To get to safe mode use the F8 key while booting the machine. Detailed instructions from :-
HERE
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Then please do this since it’s better to use automated tools to get rid of the bad stuff use these 2 programs first before doing the final cleaning with HJT

First use Spybot S&D. (Version 1.3)
Spybot
Unzip, and update. Install the updates and run. Delete all that it marks in red.
Reboot

Then it’s time for Ad-Aware
Ad-Aware
Install and update by using the globe icon. Restart your computer and run Ad-Aware.
Press scan now and select drives and/or partitions to be scanned. When done select all and click next. Remove all checked items and then reboot your computer.

Please go to this page and read the instructions for how to configure Spybot S&D & Ad-Aware
How To Setup Spybot SD and Ad-Aware

Then post a HJT log as a reply to this topic.

[crunchie]

No wonder your post count goes up so quick :D

[caperjack]

No wonder your post count goes up so quick :D

hehe,quantity not quality !:)

[dassyboy]

I have done everything you asked and it still does not work.Here is the new log-

Logfile of HijackThis v1.99.0
Scan saved at 08:18:36, on 25/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe
C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Documents and Settings\norman\My Documents\hjt\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.looksmart.com/p/search?pi=lstb2&tv=1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R3 - URLSearchHook: LookSmart Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - C:\Program Files\LookSmart Toolbar\toolbar.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: XBTB01232 - {BBBE1C1A-89F7-4AF6-ABD1-F8FBCFA47408} - C:\PROGRA~1\LookSmart Toolbar\toolbar.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: LookSmart Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - C:\Program Files\LookSmart Toolbar\toolbar.dll
O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.1\THGuard.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0b\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {42570079-4960-4E9E-8174-E8DC3E8D18B2} - http://www.btopenworld.com/helpbb (file missing) (HKCU)
O9 - Extra button: Homepage - {903765E6-08DE-4883-B924-41F407DBEEA1} - http://www.btopenworld.com/businesshome (file missing) (HKCU)
O9 - Extra button: BT - {F085DCA4-64C2-4E6D-A3A1-200E8BEAD224} - http://www.bt.com (file missing) (HKCU)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe