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Feb 20th, 2005
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lost my desktop and start menu

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My computer was slowing down and I was getting freeze ups and "not reponding" messages until some days i couldn't use it at all. It was like my whole computer had a demented mind of it's own and everything i tried to do it would block me. Sometimes it would just go crazy. I had a feeling it was a virus of some kind do I started trying to download anti-virus software--I swear it knew! It was like it was doing everything in it's power to block the downloads or if I did get it to download it wouldn't install. Finally I did manage to get one program to work and it did away with nearly 1,000 beagle worms. But the computer was still nuts. So I used spybot and caught several adware and a few spy programs. Hell's lil spy??? The computer was still crazy and I lost my desktop and start menu. Did a system restore, but didn't do any good. I cleaned out my documents, picture files, old programs, and the recycle bin and now the computer is better --it no longer seems crazed and it isn't as slow--but i'm still getting too many "not responding" messages and my desktop and start menu are still gone. It flashes on just before the computer shuts down. The only way I get on is by turning off the computer and if I'm fast enough and lucky enough to click the start menu when it flashes on just before everything shuts down I can get on. How can I get my desktop back? Keep in mind I know very little about technical stuff.
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kimberlylarae is offline Offline
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Feb 21st, 2005
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Re: lost my desktop and start menu

As bad as your system sounds, I would recommend reinstalling your Operating System.

If you would prefer to try to fix it, follow the suggestions in this thread and let us know what OS you have:
http://www.daniweb.com/techtalkforums/thread5690.html

Get HijackThis from here:
http://www.degs.co.uk/files/hijackthis.exe

Close all browser windows, scan with hijackthis, save the log, copy and paste it here.
Last edited by dlh6213; Feb 22nd, 2005 at 4:34 am. Reason: Added link
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Re: lost my desktop and start menu

Logfile of HijackThis v1.99.1
Scan saved at 9:48:46 AM, on 2/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\dcidld.exe
C:\PROGRA~1\EARTHL~1\TaskPanl.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\dcidld.exe
C:\WINDOWS\System32\MDN.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\MsiExec.exe
C:\PROGRA~1\Netscape\NETSCA~1\netscp6.exe
C:\WINDOWS\System32\wuauclt.exe
C:\DOCUME~1\D\LOCALS~1\Temp\TEA0EE~1.ZIP\HIJACK~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNETSCAPE%5CNETSCA%7E1%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\D\Application Data\Mozilla\Profiles\default\3jklsu5v.slt\prefs.js)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O1 - Hosts: 255.255.255.255 ar.atwola.com atdmt.com avp.ch avp.com avp.ru awaps.net ca.com dispatch.mcafee.com download.mcafee.com download.microsoft.com downloads.microsoft.com engine.awaps.net f-secure.com ftp.f-secure.com ftp.sophos.com go.microsoft.com liveupdate.symantec.com mast.mcafee.com mcafee.com msdn.microsoft.com my-etrust.com nai.com networkassociates.com office.microsoft.com phx.corporate-ir.net secure.nai.com securityresponse.symantec.com service1.symantec.com sophos.com spd.atdmt.com support.microsoft.com symantec.com update.symantec.com updates.symantec.com us.mcafee.com vil.nai.com viruslist.ru windowsupdate.microsoft.com www.avp.ch www.avp.com www.avp.ru www.awaps.net www.ca.com www.f-secure.com www.kaspersky.ru www.mcafee.com www.my-etrust.com www.nai.com www.networkassociates.com www.sophos.com www.symantec.com www.trendmicro.com www.viruslist.com www.viruslist.ru www3.ca.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
O2 - BHO: Microsoft Configuration - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\system32\mscfg.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: EarthLink ScamBlocker V2 - {66252F33-BE30-4188-9199-63F2AC8BA137} - C:\Program Files\EarthLink TotalAccess\EScamBlk.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\RunServices: [Microsoft Update Machine] snss.exe
O4 - HKLM\..\RunServices: [Microsoft Virual Machine] sms.exe
O4 - HKLM\..\RunServices: [e[zqbu_wWaPm]qkjuVhWgP] C:\WINDOWS\System32\nabyjl.exe
O4 - HKLM\..\RunServices: [Microsoft Update] sghost.exe
O4 - HKLM\..\RunServices: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\RunServices: [MSNPluginSrvcs] p6.exe
O4 - HKLM\..\RunServices: [MSNPluginSrIvcs] n3vasap23.exe
O4 - HKLM\..\RunServices: [MDN] MDN.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRA~1\EARTHL~1\TaskPanl.exe" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/I...ve/HS_live.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1098394421417
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8C6CED34-E352-4ED2-B405-25E121DECBFF} (PreContrl Class) - http://www.plan3d.com/PreControl.dl_
O16 - DPF: {A1B09066-C95C-4EF6-8DFD-3DD0AFE610B6} - http://pak02.pictures.aol.com/ygp/ao...er.9.0.1.4.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.104/app/view22RTE.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9ED02C70-48EE-4CC6-9F35-9900D1D941A0}: NameServer = 207.69.188.185 207.69.188.186
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: Microsoft DirectXb - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Hieind32.dll
O21 - SSODL: mtklefa - {0526DEED-8BC8-4FEB-508C-0353A339F1ED} - C:\WINDOWS\System32\ehiyj32.dll
O21 - SSODL: mtklef - {01B7BBF0-950F-4EFD-A097-9BD67111B169} - C:\WINDOWS\System32\hatzx32.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SCA (Service Control Application) - Unknown owner - C:\WINDOWS\System32\SYSTEM.EXE (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: xadz - Unknown owner - C:\WINDOWS\dcidld.exe
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kimberlylarae is offline Offline
7 posts
since Feb 2005
Permalink
Feb 22nd, 2005
0

Re: lost my desktop and start menu

Before fixing anything with hijackthis, please move it into it's own permanent folder (like c:\HJT\hijackthis.exe) so it doesn't get deleted and so the backups it will create don't get deleted either. Right now you have it in a Temp folder.

Also, I added a link to my first post that I forgot before; please have a look through that.
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dlh6213 is offline Offline
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Feb 22nd, 2005
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Re: lost my desktop and start menu

Quote originally posted by dlh6213 ...
Before fixing anything with hijackthis, please move it into it's own permanent folder (like c:\HJT\hijackthis.exe) so it doesn't get deleted and so the backups it will create don't get deleted either. Right now you have it in a Temp folder.

Also, I added a link to my first post that I forgot before; please have a look through that.
Ok, it's in it's own folder.
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kimberlylarae is offline Offline
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Permalink
Feb 23rd, 2005
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Re: lost my desktop and start menu

Quote originally posted by kimberlylarae ...
Ok, it's in it's own folder.
Sorry, I should have asked you to post a new log after you moved it, can you do so now please?

You can go ahead and do this now if you like; go to Add/Remove Programs in your Control Panel and remove WebRebates (or something similar).

Then go to C:\Program Files and delete the Web_Rebates folder
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dlh6213 is offline Offline
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Feb 23rd, 2005
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Re: lost my desktop and start menu

New Log
Logfile of HijackThis v1.98.2
Scan saved at 10:34:08 AM, on 2/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\dcidld.exe
C:\WINDOWS\dcidld.exe
C:\PROGRA~1\EARTHL~1\TaskPanl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system\Svhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\System32\taskmgr.exe
C:\PROGRA~1\Netscape\NETSCA~1\netscp6.exe
C:\DOCUME~1\D\LOCALS~1\Temp\TE8D2F~1.ZIP\HIJACK~1.EXE
C:\DOCUME~1\D\Desktop\HIJACK~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNETSCAPE%5CNETSCA%7E1%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\D\Application Data\Mozilla\Profiles\default\3jklsu5v.slt\prefs.js)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O1 - Hosts: 255.255.255.255 ar.atwola.com atdmt.com avp.ch avp.com avp.ru awaps.net ca.com dispatch.mcafee.com download.mcafee.com download.microsoft.com downloads.microsoft.com engine.awaps.net f-secure.com ftp.f-secure.com ftp.sophos.com go.microsoft.com liveupdate.symantec.com mast.mcafee.com mcafee.com msdn.microsoft.com my-etrust.com nai.com networkassociates.com office.microsoft.com phx.corporate-ir.net secure.nai.com securityresponse.symantec.com service1.symantec.com sophos.com spd.atdmt.com support.microsoft.com symantec.com update.symantec.com updates.symantec.com us.mcafee.com vil.nai.com viruslist.ru windowsupdate.microsoft.com www.avp.ch www.avp.com www.avp.ru www.awaps.net www.ca.com www.f-secure.com www.kaspersky.ru www.mcafee.com www.my-etrust.com www.nai.com www.networkassociates.com www.sophos.com www.symantec.com www.trendmicro.com www.viruslist.com www.viruslist.ru www3.ca.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
O2 - BHO: Microsoft Configuration - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\system32\mscfg.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: EarthLink ScamBlocker V2 - {66252F33-BE30-4188-9199-63F2AC8BA137} - C:\Program Files\EarthLink TotalAccess\EScamBlk.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\RunServices: [Microsoft Update Machine] snss.exe
O4 - HKLM\..\RunServices: [Microsoft Virual Machine] sms.exe
O4 - HKLM\..\RunServices: [e[zqbu_wWaPm]qkjuVhWgP] C:\WINDOWS\System32\nabyjl.exe
O4 - HKLM\..\RunServices: [Microsoft Update] sghost.exe
O4 - HKLM\..\RunServices: [MONPluginSrIvcs] n3monap23.exe
O4 - HKLM\..\RunServices: [MSNPluginSrvcs] p6.exe
O4 - HKLM\..\RunServices: [MSNPluginSrIvcs] n3vasap23.exe
O4 - HKLM\..\RunServices: [MDN] MDN.exe
O4 - HKLM\..\RunServices: [PPPOEO] pingppac.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRA~1\EARTHL~1\TaskPanl.exe" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/I...ve/HS_live.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1098394421417
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8C6CED34-E352-4ED2-B405-25E121DECBFF} (PreContrl Class) - http://www.plan3d.com/PreControl.dl_
O16 - DPF: {A1B09066-C95C-4EF6-8DFD-3DD0AFE610B6} - http://pak02.pictures.aol.com/ygp/ao...er.9.0.1.4.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.104/app/view22RTE.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9ED02C70-48EE-4CC6-9F35-9900D1D941A0}: NameServer = 207.69.188.185 207.69.188.186
O21 - SSODL: Microsoft DirectXb - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Hieind32.dll
O21 - SSODL: mtklefa - {0526DEED-8BC8-4FEB-508C-0353A339F1ED} - C:\WINDOWS\System32\ehiyj32.dll
O21 - SSODL: mtklef - {01B7BBF0-950F-4EFD-A097-9BD67111B169} - C:\WINDOWS\System32\hatzx32.dll
Reputation Points: 10
Solved Threads: 0
Newbie Poster
kimberlylarae is offline Offline
7 posts
since Feb 2005
Permalink
Aug 13th, 2005
0

Re: lost my desktop and start menu

im having the same problem but i already got rid of the programs that were causing it but i still got pop-ups so i bought norton and it stopped the pop-ups but i still dont have a desktop or a start menu. can it be fixed without reinstalling windows?
Reputation Points: 10
Solved Threads: 0
Newbie Poster
Boss2688 is offline Offline
7 posts
since Aug 2005
Permalink
Oct 27th, 2010
0
Re: lost my desktop and start menu
i have lost my desktop and start menu,.

early solution is requested please - at this time
Reputation Points: 10
Solved Threads: 0
Newbie Poster
altaf_daniweb is offline Offline
1 posts
since Oct 2010

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
Message:
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