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Jun 16th, 2009
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spyware headached (system security 2009)

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hi folks,

this isn't the first time i've had to deal with something like this but this time around i'm unable to execute any applications on my pc. i tried rebooting in safe mode and then using sdfix but even that won't run. and because of this i'm unable to use anything like ccleaner, malwarebytes, or even make a hijackthis logfile.

any assistance would be greatly appreciated. i've already spent a few hours trying to tackle this myself but to no avail.

thanks to anyone who volunteers their time to help me out.
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illahae is offline Offline
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Jun 16th, 2009
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Re: spyware headached (system security 2009)

In safe mode.. rename your MBAM and hijackthis exe files to say, mm.exe and ht.exe, try then to run them.
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gerbil is offline Offline
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Jun 17th, 2009
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Re: spyware headached (system security 2009)

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illahae is offline Offline
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Jun 17th, 2009
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Re: spyware headached (system security 2009)

Please do not use Rapidshare for posting logs. Post them here.
Start hijackthis, select Scan Only, place checkmarks against all the entries listed below that still exist, and then press Fix Checked.
O4 - HKLM\..\Run: [13930784] C:\Documents and Settings\All Users\Application Data\13930784\13930784.exe
O4 - HKLM\..\Run: [93940776] C:\Documents and Settings\All Users\Application Data\93940776\93940776.exe
O15 - Trusted Zone: *.amaena.com
O15 - Trusted Zone: *.antimalwareguard.com
O15 - Trusted Zone: *.antispyexpert.com
O15 - Trusted Zone: *.avsystemcare.com
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.onerateld.com
O15 - Trusted Zone: *.safetydownload.com
O15 - Trusted Zone: *.spyguardpro.com
O15 - Trusted Zone: *.storageguardsoft.com
O15 - Trusted Zone: *.trustedantivirus.com
O15 - Trusted Zone: *.virusremover2008.com
O15 - Trusted Zone: *.virusschlacht.com
O15 - Trusted Zone: *.amaena.com (HKLM)
O15 - Trusted Zone: *.antimalwareguard.com (HKLM)
O15 - Trusted Zone: *.antispyexpert.com (HKLM)
O15 - Trusted Zone: *.avsystemcare.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.onerateld.com (HKLM)
O15 - Trusted Zone: *.safetydownload.com (HKLM)
O15 - Trusted Zone: *.spyguardpro.com (HKLM)
O15 - Trusted Zone: *.storageguardsoft.com (HKLM)
O15 - Trusted Zone: *.trustedantivirus.com (HKLM)
O15 - Trusted Zone: *.virusremover2008.com (HKLM)
O15 - Trusted Zone: *.virusschlacht.com (HKLM)
O18 - Filter hijack: text/html - {27ad87fe-f8bf-4593-8e1e-9e7ca6a99ca6} - C:\WINDOWS\system32\msiebbar.dll

Now delete these files:
C:\WINDOWS\system32\msiebbar.dll
C:\Documents and Settings\All Users\Application Data\13930784\13930784.exe
C:\Documents and Settings\All Users\Application Data\93940776\93940776.exe

Run MBAM as mm.exe, post the log.
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gerbil is offline Offline
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Jun 17th, 2009
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Re: spyware headached (system security 2009)

i wasn't able to locate msiebbar.dll in that directory but i was able to take of everything else that you mentioned. after deleting those files i ran both mbam and superantispyware. the latter doesn't create a logfile though.

new hjt:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:49:20 PM, on 6/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\AOL\1161321382\ee\AOLSoftware.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=4060911
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=4060911
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1161321382\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {483EB14D-AF1C-4951-81B0-4E2B41829FF6} (QOLCheck Control) - https://www.select2perform.com/cabs/QOLCheck.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Filter hijack: text/html - {27ad87fe-f8bf-4593-8e1e-9e7ca6a99ca6} - C:\WINDOWS\system32\msiebbar.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 10866 bytes
--------------------------------------------------------------------------------------

mbam log:

Malwarebytes' Anti-Malware 1.38
Database version: 2298
Windows 5.1.2600 Service Pack 2

6/17/2009 1:49:04 PM
mbam-log-2009-06-17 (13-48-59).txt

Scan type: Full Scan (C:\|)
Objects scanned: 204251
Time elapsed: 45 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\ashley lindsay\start menu\Programs\SpyCrush 3.3 (Rogue.SpyCrush) -> No action taken.
c:\documents and settings\Ashley Lindsay\Start Menu\Programs\System Security (Rogue.SystemSecurity) -> No action taken.
c:\documents and settings\Geoff\Start Menu\Programs\System Security (Rogue.SystemSecurity) -> No action taken.

Files Infected:
c:\documents and settings\ashley lindsay\start menu\Programs\spycrush 3.3\SpyCrush 3.3 Website.lnk (Rogue.SpyCrush) -> No action taken.
c:\documents and settings\ashley lindsay\start menu\Programs\spycrush 3.3\SpyCrush 3.3.lnk (Rogue.SpyCrush) -> No action taken.
c:\documents and settings\ashley lindsay\start menu\Programs\spycrush 3.3\Uninstall SpyCrush 3.3.lnk (Rogue.SpyCrush) -> No action taken.
c:\documents and settings\ashley lindsay\start menu\Programs\system security\System Security 2009 Support.lnk (Rogue.SystemSecurity) -> No action taken.
c:\documents and settings\ashley lindsay\start menu\Programs\system security\System Security 2009.lnk (Rogue.SystemSecurity) -> No action taken.
c:\documents and settings\Geoff\start menu\Programs\system security\System Security 2009 Support.lnk (Rogue.SystemSecurity) -> No action taken.
c:\documents and settings\Geoff\start menu\Programs\system security\System Security 2009.lnk (Rogue.SystemSecurity) -> No action taken.
c:\documents and settings\ashley lindsay\Desktop\System Security 2009.lnk (Rogue.SystemSecurity) -> No action taken.
c:\documents and settings\ashley lindsay\Desktop\SpyCrush 3.3.lnk (Rogue.SpyCrush) -> No action taken.
c:\documents and settings\ashley lindsay\start menu\SpyCrush 3.3.lnk (Rogue.SpyCrush) -> No action taken.
c:\documents and settings\ashley lindsay\application data\microsoft\internet explorer\quick launch\SpyCrush 3.3.lnk (Rogue.SpyCrush) -> No action taken.

---------------------------------------------------------------------------------

i created the log before i deleted the detections which is why it states no action taken.
Reputation Points: 10
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Newbie Poster
illahae is offline Offline
11 posts
since Jun 2009
Jun 18th, 2009
0

Re: spyware headached (system security 2009)

Okay on the MBAm action... did you miss fixing this one with hijackthis?:
O18 - Filter hijack: text/html - {27ad87fe-f8bf-4593-8e1e-9e7ca6a99ca6} - C:\WINDOWS\system32\msiebbar.dll
It is a protocol hijack key for a trojan downloader, but you say you could not find the file - Avira may have caught it.
Last edited by gerbil; Jun 18th, 2009 at 12:08 am.
Reputation Points: 239
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Industrious Poster
gerbil is offline Offline
4,169 posts
since May 2005
Jun 18th, 2009
0

Re: spyware headached (system security 2009)

no, first i went through the hjt scan and deleted all of the specified files, including the one you just mentioned which was there.

afterwards, i went to manually delete the other files you specified. i found the other two folders but couldn't find the library file.
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Newbie Poster
illahae is offline Offline
11 posts
since Jun 2009
Jun 18th, 2009
0

Re: spyware headached (system security 2009)

Okay, It slipped my mind your having Superantispyware: Please disable it from starting with Windows via the system tray control centre. Restart your sys, and then fix that O18 entry with hijackthis, then re-enable SAS.
Or this may get by SAS and fix it:
==Please copy the text in the box to a notepad [format/wordwrap unchecked] and save as fixkey.reg to your desktop; dclick it to run... agree; if it opens in notepad instead rclick the icon [file], choose Open with, Registry editor....
Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27ad87fe-f8bf-4593-8e1e-9e7ca6a99ca6}]
Last edited by gerbil; Jun 18th, 2009 at 1:45 am.
Reputation Points: 239
Solved Threads: 296
Industrious Poster
gerbil is offline Offline
4,169 posts
since May 2005
Jun 18th, 2009
0

Re: spyware headached (system security 2009)

i think i may have spoke incorrectly, i was in fact able to delete the O18 line.

your last post has confused me. if i was able to delete that line is everything okay or do i still need to act further?

i ran a new hjt scan and that line has not recurred since i last deleted it.
Reputation Points: 10
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Newbie Poster
illahae is offline Offline
11 posts
since Jun 2009
Jun 18th, 2009
0

Re: spyware headached (system security 2009)

Just take it in to best buy and have them deal with it
Reputation Points: -32
Solved Threads: 3
Light Poster
cartman714 is offline Offline
43 posts
since Jun 2009

This thread is solved

Either the thread starter or a moderator has marked this thread as solved. You can most likely trust the responses and answers given. There is most likely no reason for any further responses to be posted here. If you have a related question, please start a new thread in this forum instead.

This thread is more than three months old

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