Hi and welcome BigW/
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Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:
1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:
netdb.exe*
winupdate41438385[1].exe*
2) Then if any are found in the 'prefetch' folder, delete them.
Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.
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Go to Add/Remove programs and remove(uninstall) the following, if present:
Viewpoint Manager
The above could appear anywhere within the entry. Be careful not to remove any personal or system software.
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Run HiJackThis then:
1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"
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Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Will\Start Menu\Programs\Startup\netdb.exe
C:\Documents and Settings\Will\Start Menu\Programs\Startup\winupdate41438385[1].exe
Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.
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Run HiJackThis and click "Scan", then check(tick) the following, if present:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/192/
F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\netdc.exe
O1 - Hosts: 69.50.173.3 lycos.com www.lycos.com
O1 - Hosts: 69.50.173.3 lycos.com www.lycos.com
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Startup: netdb.exe
O4 - Startup: winupdate41438385[1].exe
O9 - Extra button: Microsoft AntiSpyware helper - {C5302216-6837-455B-95FA-C0CDB766B23F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {C5302216-6837-455B-95FA-C0CDB766B23F} - (no file) (HKCU)
Now, with all windows closed except HiJackThis, click "Fix checked".
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Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...
C:\Program Files\Viewpoint
files...
C:\Documents and Settings\Will\Start Menu\Programs\Startup\netdb.exe
C:\Documents and Settings\Will\Start Menu\Programs\Startup\winupdate41438385[1].exe
C:\WINDOWS\System32\netdc.exe
Search for...
netdb.exe
winupdate41438385[1].exe
...using "Start | Search...".
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Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from " Safe Mode ".
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Post back a new log, and let me know how everything goes.
