MBA-M not working

[koreancanuck]

I used ATF cleaner, then i installed the mbam exe, and clicked on it to put MBAM on my computer. but MBAM won't work. it won't open up at all. I click on the desktop icon and nothing happens. I try to go into program files and open it up there, and I still can't open it at all. Why doesn't MBAM work?

[Rik from RCE]

You need to change mbam.exe to something else like helpme.exe. That may get it going.

[koreancanuck]

You need to change mbam.exe to something else like helpme.exe. That may get it going.

do you mean just rename the exe file?

[Rik from RCE]

Yup! :)

[Lewis_UnderGrad]

As suggested above, i had the same problem and renamed the .exe file and MBA finally opened.

[Rik from RCE]

Cool, proves it can work. :)

[jholland1964]

If the program doesn't work, open or install this is VERY often indication of infection. Did you run a Full Scan? If so, did you tell it to remove items found? You should post the log here for review along with a HJT scan log.