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Mar 15th, 2005
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TrendMicro or Avant Problem! Please Help!

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I run Avant Browser and recently I went to TrendMicro for a free scan. Since then, my Avant or IE favorites will not allow me to organize them and every time I open Avant, instead of my homepage popping up, a window pops up that asks me if I want to re-open the Housecall scan from TrendMicro. I have deleted all temp files, cookies, any thing related to TrendMicro. I have checked all of my internet options in Avant. I finally uninstalled Avant, re-installed....the pop up will not go away. No viruses or spyware. I really don't want to re-install my system, so someone please let me know they can help. Thanks and cheers! :eek:
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kellierm8 is offline Offline
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since Oct 2004
Mar 18th, 2005
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Re: TrendMicro or Avant Problem! Please Help!

Download HiJack This from my link and make its own file to save it under and then close all running applications and windows and scan and save a log then post a log here
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OurNation is offline Offline
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since Aug 2004
Mar 22nd, 2005
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Re: TrendMicro or Avant Problem! Please Help!

Hi, I fixed the problem...I just re-installed. Everything is fresh now with no problems. I think it had a lot to do with Avant saving web pages automatically. And even though I changed the settings over and over, it just wouldn't work. But thanks for the help.
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kellierm8 is offline Offline
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Mar 22nd, 2005
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Re: TrendMicro or Avant Problem! Please Help!

Do you mind posting a HiJack This log anyway so we can see if theres anything else.
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Master Poster
OurNation is offline Offline
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since Aug 2004
Mar 29th, 2005
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Re: TrendMicro or Avant Problem! Please Help!

ok, i don't think anything is wrong anymore, but here goes with hj log...

Logfile of HijackThis v1.99.1
Scan saved at 11:10:25 AM, on 3/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\eMachines Bay Reader\shwiconem.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\eMachines Bay Reader\shwiconem.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [RecoverFromReboot.SS] C:\WINDOWS\Temp\RECOVE~1.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



thanks!
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Newbie Poster
kellierm8 is offline Offline
15 posts
since Oct 2004
Mar 29th, 2005
0

Re: TrendMicro or Avant Problem! Please Help!

BigFix should be set to start manually as it's a resource hog.

There's something running from a Temp folder, any idea what it is? Best to delete it unless it's something you're still working with. (O4 - HKLM\..\Run: [RecoverFromReboot.SS] C:\WINDOWS\Temp\RECOVE~1.EXE)

Other then that, your log looks fine to me.
Last edited by dlh6213; Apr 2nd, 2005 at 2:41 pm. Reason: Typo
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dlh6213 is offline Offline
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since Jul 2004

This thread is solved

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