Hi and welcome to the Daniweb forums :).
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You should only be running one anti-virus, so one of them needs to go. My choice to uninstall would be Norton.
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Can you please do the following.
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Go to Add/Remove programs and uninstall the following, if present:
Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar
The above could appear anywhere within the entry. Be careful not to remove any personal or system software.
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Scan with HijackThis and then place a check next to all the following, if present:
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".
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Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:
folders...
C:\Program Files\Viewpoint
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Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following: Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in Safe Mode hit enter.
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Reboot.
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Download Malwarebytes' Anti-Malware ( http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html ) to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Download the update from here if you have problems.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
Make sure that you restart the computer.
Post new HJT log.
