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Apr 1st, 2005
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cant get rid of a program

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i have windows 98. that is all i know about this cpu. i am trying to uninstall a program from the add remove programs and the it will not uninstall. what do i do. i know that it is causing problems on my cpu. Please help
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swiftmachine is offline Offline
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since Apr 2005
Apr 1st, 2005
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Re: cant get rid of a program

Boot into Safe Mode and then go to Add/Remove Programs and try to remove it.

What program is it and how do you know it's causing problems?
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dlh6213 is offline Offline
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Apr 1st, 2005
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Re: cant get rid of a program

search assistant. is the name of the program and it tells me uninstall failed.
the reason i think its that program, is because i know every program on my cpu and that is the only one i haven't seen till i started having problems.
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swiftmachine is offline Offline
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Apr 1st, 2005
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Re: cant get rid of a program

What could help is reinstalling it, then uninstalling. Maybe the uninstall routine is just damaged
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Bad Karma[CORE] is offline Offline
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since Mar 2005
Apr 2nd, 2005
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Re: cant get rid of a program

I doubt if you could deliberately reinstall it even if you wanted too, but don't do it! This is a browser hijacker and needs some specialized removal tools.

I'm going to move this to the Virus forum as that is where we deal with problems of this sort (if you do a search on DaniWeb, you'll find others with the same problem).

First, go to this thread and use the tools recommended there such as CWShredder, free online virus scan, etc.
http://www.daniweb.com/techtalkforums/thread5690.html

Then, get HijackThis from here:
http://www.spywareinfo.com/~merijn/

After you install hijackthis, 'Scan and Save Log' with it; when it's finished, a log will pop up; copy the entire contents of the log and past it here.
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dlh6213 is offline Offline
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since Jul 2004

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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