Why do you suspect a rootkit? Have you done any scans which say this or give indications of this?
Do the following:
Please Download
ATF-Cleaner.exe by Atribune(Windows XP, 2K, 2003 & Vista ONLY)
• You can put ATF-Cleaner on your Desktop for easy access
RUN ATF-Cleaner.exe.
-- Click on ATF-Cleaner to run it
-- Where it says Select Files To Delete, Check the Select All Option
-- Click Empty Selected > OK
If you use Firefox browser, do this also:
* Click Firefox at the top and choose Select All from the list.
* Click the Empty Selected button.
* NOTE : If you would like to keep your saved passwords, click No at the prompt.
If you use Opera browser, do this also:
* Click Opera at the top and choose Select All from the list.
* Click the Empty Selected button.
* NOTE : If you would like to keep your saved passwords, click No at the prompt.
Please download
Malwarebytes' Anti-Malware (MBA-M) to your Desktop.
* DoubleClick
mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select
Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.
Reboot the computer.
Please Run the
ESET Online Scanner and attach the ScanLog with your post for assistance.
* You will need to use Internet Explorer to to complete this scan.
* You will need to temporarily Disable your current Anti-virus program.
* Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
* When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.
Reboot the computer.
Run a NEW HJT scan, save the log and post back with the logs in this order, MBA-M log, ESET log, and finally the new HJT log. I'll take a look.
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