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Hardware and Software > Microsoft Windows > Viruses, Spyware and other Nasties > virus wont let me connect to the internet or open spyware/virus protection.
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Sep 16th, 2009
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Re: virus wont let me connect to the internet or open spyware/virus protection.

Click to Expand / Collapse  Quote originally posted by adub ...
When I went to install the malwarebytes fix a alert popped up and said that the windows Installer service could not be accessed.

I am not in safe mode so im not sure what the deal is with that.
Ok . . . Try this:
Download Inherit.exe and put it on the Desktop. Now, drag the MBA-M installer into inherit.exe and wait for a message that pops up and says “OK” - Then try to run it again.

If that fails, try to resolve this via the steps in the linky below and let me know how you fare:
http://support.microsoft.com/kb/315353

I'll be back Wednesday night.

PP
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PhilliePhan is offline Offline
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Sorry I havnt had anytime to work on the computer... the wifes pissed that I havnt got it working yet, so now im back lol. I put inherit on the desk top but the computer(or virus) will not let me drag and drop things.
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Is there anyway I can save the pictures that are on my computer to my external HD? If I can do that then we can finish this the easy way by just completely redoing the computer. The pictures is all she really cares about.
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Click to Expand / Collapse  Quote originally posted by adub ...
Is there anyway I can save the pictures that are on my computer to my external HD? If I can do that then we can finish this the easy way by just completely redoing the computer. The pictures is all she really cares about.
Yeah - I think we can wrangle that.

I am waaay over-extended at the moment, so I may not be able to reply in a timely manner + I need to read over this thread to get back up to date on what is going on.

In the meantime, please create Hiren's Boot CD
All you need is a working computer - The data and the tools to create it are all in the ZIP.
Personally, I just use imgburn to burn the ISO.

Let me know when you have that and we'll go from there.

Will try to post back as soon as I can - have a bunch of other threads to get to as well...

PP
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Click to Expand / Collapse  Quote originally posted by adub ...
Sorry I havnt had anytime to work on the computer... the wifes pissed that I havnt got it working yet, .
pissed ,thats grounds for divorce !lol
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caperjack is offline Offline
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Dont type that too loud she may hear you
Ive been burning Cd's full of pictures for hours...Ive got about 5 more CD's to go lol.
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Click to Expand / Collapse  Quote originally posted by adub ...
Dont type that too loud she may hear you
LOL!
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Ok I have copied all of the pictures to discs.
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adub is offline Offline
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Click to Expand / Collapse  Quote originally posted by adub ...
Ok I have copied all of the pictures to discs.
OK - what's the plan?
Format / Reinstall Windows? Or do you want to try to clean this sucker?

PP
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PhilliePhan is offline Offline
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Re: virus wont let me connect to the internet or open spyware/virus protection.
Its up to you. Youve been great for helping me and I will continue to follow your instructions. Im happy either way now that my wife's pic's wont be lost.
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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