virus wont let me connect to the internet or open spyware/virus protection.
I would first like to appologize for not being able to complete everything in the read me first thread. I am on my phone right now so that makes this whole process much more difficult. I would also like to appologize for any bad spelling, grammar and punctuation mistakes....I am normally bad at those and even worst than normal when on my phone. Now on to the problems.
My computer has windows xp. It worked fine for me a few days ago but my wife got on it and must have clicked on somthing she shouldn't have. Now the virus won't let me connect to the internet or open any virus/spyware protection/scaning software that I have tried. I went to a friends house earlier today and downloaded malwarebytes to my flash drive. I saved it under a diffrent name because I had read somthing about that on this site already. It installed fine but still won't open weither I try to open it from the desk top or in the c: drive. If anyone has any info on fixing this I would appriciate it.
adub
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If anyone has any info on fixing this I would appriciate it.
See if you can boot the ill machine toSafe Mode with Networking and access the forum that way. Let us know.
I'll probably be gone until Thursday night, but another volunteer ought to be able to help you.
Best Luck
PP :)
PhilliePhan
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I tried to connect in safe mode with networking last night and I didnt have any luck. I tried it again now to make sure and it still wouldnt connect. I also figured I would try to run malwarebytes again and it went further than before (it just popped up an error 372 msg). But malwarebytes was still no help.
adub
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PhilliePhan
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I have them all except for #5 on your list. When I tried to downlaod it this popped up "The bandwidth or page view limit for this site has been exceeded and the page cannot be viewed at this time. Once the site is below the limit, it will once again begin serving as normal. "
I will try to get it again in an hour or so then I'll message back. Thanks for the help.
adub
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I have them all except for #5 on your list.
Drat! - I should've posted a few mirrors.
If you get a chance, try this link: http://ad13.geekstogo.com/RootRepeal.exe
I'll be back tonight when I have more time, but the first thing we need to try is this:
Transfer Combofix to the desktop and try to get it to run as bunnyfix.exe.
If it runs . . . post me the log :)
PP
PhilliePhan
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Ok that linked works so now i have them all. I will try to put bunnyfix.exe on the desk top but yesterday it wouldnt allow me to drag and drop anything or cut and past anything to the desk top. Will it not let me run the program from my flash drive? (im guessing not or you probably wouldnt have specified a location)
adub
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Yea I just tried to cut and past it/copy and past it and drag and drop it but none of that would get it on the desk top. I also right clicked and tried to send it to the desktop and mydocuments and that didnt work either. Is there a way to move things to the desk top that I dont know about?
adub
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Can you get a command prompt?
Either Start > Run > Cmd
or
Start > Run > Command.com
-- I have to run - be back in a few hours.
Also - I should've suggested this before - see if you can run winsock.fix to try to re-establish internet connection - if it will run.
http://majorgeeks.com/WinSock_XP_Fix_d4372.html
PP :)
PhilliePhan
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Yes I can get the command prompt (although I dont know anything about it)..is it supposed to help me move the bunnyfix.exe file to my desktop?
Also I ran winsock on the computer. It fixed things then restarted the computer but the computer still wont access the internet.
See you on in a few hours. Thanks again.
adub
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a suggestion for malwarebytes ,go to C:\Program Files\Malwarebytes' Anti-Malware,and change mbam.exe to biteme.exe and try running it from there
caperjack
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See you on in a few hours. Thanks again.
Happy to try to help :)
What is the path to your external drive? If I were to assume F:\ then we would do this:
Open a command prompt and type:XCOPY F:\bunnyfix.exe “%userprofile%\desktop” ENTER
See if that works to put combofix on the desktop. If the path is different, you'll need to type the correct path. Note to leave a space after XCOPY and after .exe & don't forget the quotes...
Let me know if this works.
PP :)
PhilliePhan
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It put bunnyfix.exe on the desk top but when i tried to open it a message popped up that said some of the installation files are currupt and that I needed to redownload it and try again.
Should I just download it again from the link in this thread or try somthing else?
adub
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Should I just download it again from the link in this thread or try somthing else?
Yes - let's try that again. Getting combofix to run is the best and easiest way to proceed.
This time, try COPY instead of XCOPY and see if that changes anything.
BTW - It is very possible that your Flash drive is infected . . . The best procedure is to burn the tools onto a CD (something non-re-writable)
Let me know how it shakes out :)
-- Did you try Safe Mode With NetworkingAFTER running WinsockFix?
PP
EDIT: - Let me doublecheck - may need to use a switch with the copy commands....
PhilliePhan
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I did not try the internet in safe mode networking. I will try that when I get back.
adub
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I did not try the internet in safe mode networking. I will try that when I get back.
I think XCOPY might have borked it. I should have added switches.
Try this:XCOPY F:\bunnyfix.exe “%userprofile%\desktop” /v /s /h
Let me know:)
PhilliePhan
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I tried it again with just copy I: and it worked...the scan is running now.
adub
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I tried it again with just copy I: and it worked...the scan is running now.
Great!
Keep me posted :)
PP
PhilliePhan
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Ok it scanned then told me to write down somethings on paper...after I wrote it all down I clicked Ok and the computer restarted. Now it just has the desktop pulled up (no scans are running or anything).
adub
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Ok it scanned then told me to write down somethings on paper...after I wrote it all down I clicked Ok and the computer restarted. Now it just has the desktop pulled up (no scans are running or anything).
What did it tell you to write?
Are things functioning better? Can you run MBA-M?
PP :)
PhilliePhan
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