hijacked!

[pdc]

hi there I am new to this forum/site.

My computer has seemingly been infected by some type of hijacking software. Popups spring up constantly redirecting by Internet Explorer browser to about:blank and webforuser.com.

Is there anyone who can help me clean this up?

Here is the HIJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 12:34:26 AM, on 4/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\iau.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\DAD\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/20751e4fa54b4491c321/netzip/RdxIE601.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

thank you all very much,

Paul

[crunchie]

Hi and welcome to Daniweb Paul.

Go here to TrendMicro for an on-line scan & set it to autoclean for you. When it completes, post back the full filename of any files that cannot be cleaned or deleted.

Try this scan at Panda as well.

The scan here does not require an active X install, but uses java instead.
http://fr.trendmicro-europe.com/consumer/products/housecall_launch.php

You are running hijackthis from a temporary folder, can you please download the self-extracting zip version from here.
Uninstall the other version first, then manually delete the file.
Alternatively, you can create a folder in a permanent directory and move hijackthis to that folder.
Post back a new log when done.

[pdc]

Hi and welcome to Daniweb Paul.

Go here to TrendMicro for an on-line scan & set it to autoclean for you. When it completes, post back the full filename of any files that cannot be cleaned or deleted.

Try this scan at Panda as well.

The scan here does not require an active X install, but uses java instead.
http://fr.trendmicro-europe.com/consumer/products/housecall_launch.php

You are running hijackthis from a temporary folder, can you please download the self-extracting zip version from here.
Uninstall the other version first, then manually delete the file.
Alternatively, you can create a folder in a permanent directory and move hijackthis to that folder.
Post back a new log when done.

HI Crunchie,

Thanks for the quick reply. It is worse then ever. The pop-ups are constant and I can't use explorer at all - I am using Firefox now. Here is the new HIJack log run from a regular folder (not temp). I could not get any of the other scanners you pointed me to to function properly. Where do I go from here?

Thanks,

Paul

Logfile of HijackThis v1.99.1
Scan saved at 7:39:25 AM, on 4/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
c:\misb22.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\stisvsq.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\svshost.exe
C:\WINDOWS\mservice.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\iau.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\DAD\My Documents\Downloads\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/20751e4fa54b4491c321/netzip/RdxIE601.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

[crunchie]

Hi again. PLease do the following, then try the online scans again..

===============

We need to see if there are any program segments (prefetches) that may be present and are connected with the problems you are having. To do that, please do the following:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

misb22.exe*
msqdevl.exe*
lssas.exe*
stisvsq.exe*
svshost.exe*
mservice.exe*
iau.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

c:\misb22.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\mservice.exe
C:\WINDOWS\iau.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/20751e4...ip/RdxIE601.cab

Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to " view system and hidden files/ folders: "

files...

c:\misb22.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\mservice.exe
C:\WINDOWS\iau.exe

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in " Safe Mode ".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster . If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting your PC, post back a new log and let me know how everything goes.

[pdc]

HI Dani,

Thank you so much for the great help. This is a fantastic forum! I followed your directions and the pop-ups have disappeared, but Internet Explorer is still hijacked to About:blank upon start-up.

Here is my latest HiJackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 11:19:09 AM, on 4/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\DAD\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

Do you have any further suggestions?

thanks again,

Paul

[dlh6213]

Download Hoster from here:
http://www.funkytoad.com/download/hoster.zip

Run it, and when it opens, click on the Restore Original Hosts button and then exit Hoster.

[DMR]

Hi Paul,

A couple of things:

1. There are usually more "R0" and "R1" entries in a HijackThis log, reporting things like Internet Explorer's default Home page, Search page, etc. It's possible that you may not have those entries in your particular log, be just to be sure: are you positive you're posting the full contents of your logs?

2. I don't see anything in your log which would indicate that a hijacker is still present.

- Does SpywareGuard pop up warnings that something is trying to reset your home page to about:blank, and if so, does it give the name of the program/process that is trying to do that?

- The about:blank setting may just be a leftover of the infection. If you go into your Internet Options control panel and manually set your home page to something other than about:blank, does that change "stick", or does something still try to change it back to about:blank?

[pdc]

HI Dani,

The about:blank problem seems have been resolved. SpyGuard popped up once, but that was to tell me that about:blank had been changed to google.com, my usual start page. I downloaded and used Hoster to effect the change.

Unfortunately this morning, I noticed there is one more pop-up remaining. It is the annoying What is your country? pop-up associated with the application c:/ misb22.exe.

I even chose the option in HiJackThis to delete the file on boot-up, but it still comes back. Even when searching for hidden files, I only come up with the misb22.exe file in the root directory.

Once I kill the process, it goes away until I re-boot the computer. Upon reboot, it appears again, with the application program again showing up in the root directory. Do you know of any sterilization proceedure for this one?

Thanks for the great help.

Best,

Paul

Logfile of HijackThis v1.99.1
Scan saved at 7:54:40 AM, on 5/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\DAD\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

[crunchie]

Always a good idea to do a scan immediately after booting and without making any changes to your system :).
As the c:\misb22.exe is not showing, I presume you have 'fixed' it?

Download the Pocket KillBox
Unzip the file to your desktop.
Run Pocket Killbox and paste the full file path of the below file in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you enter the file.

c:\misb22.exe

Reboot afterwards if the file is successfully deleted.

If the file is not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot.

[pdc]

HI Dani,

Thanks for further assistance.

Unfortunately, after following the directions you sent with regard to Killbox, I still am plagued with this damnable misb22 fellow.

Here is a fresh HijackThis log, run immediately after my latest reboot:

Logfile of HijackThis v1.99.1
Scan saved at 9:54:30 AM, on 5/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ibs55.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\misb22.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\DAD\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

Thanks for any help you can offer.

Best,

Paul

Always a good idea to do a scan immediately after booting and without making any changes to your system :).
As the c:\misb22.exe is not showing, I presume you have 'fixed' it?

Download the Pocket KillBox
Unzip the file to your desktop.
Run Pocket Killbox and paste the full file path of the below file in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you enter the file.

c:\misb22.exe

Reboot afterwards if the file is successfully deleted.

If the file is not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot.

[dlh6213]

Boot into Safe Mode

Run Pocket Killbox and paste the full path of this file in the box:

c:\misb22.exe

Click on Delete on Reboot. Next, click on the button with the red circle and an X in the middle. When you get the message saying File will be deleted on next reboot, Process and Reboot now?, click Yes to reboot (reboot normally).

Close any open browser windows, scan with HJT, and post a new log please.

[DMR]

1. misb22 has invited a friend to the party:

C:\WINDOWS\ibs55.exe

Repeat the Killbox procedure for the above file as well as C:\misb22.exe.

2. Turn off XP's System Restore feature .

3. I've got a feeling that you might have a hidden "mother file" that is spawning the .exe files. Please download the Silent Runners script, run it, and post the log it generates. The log will give us information about a few things that HijackThis doesn't report.

[pdc]

HI DL!

I did what you instructed.

I deleted misb22.exe upon reboot in Safe MOde.
It still popped up when I re-booted normally.

I then re-ran HJT. The only browser window open was the misb "please select your country" window.

Here is the HJT logfile:

Logfile of HijackThis v1.99.1
Scan saved at 4:55:17 PM, on 5/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ibs55.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
c:\misb22.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\DAD\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

thanks!
Paul

Boot into Safe Mode

Run Pocket Killbox and paste the full path of this file in the box:

c:\misb22.exe

Click on Delete on Reboot. Next, click on the button with the red circle and an X in the middle. When you get the message saying File will be deleted on next reboot, Process and Reboot now?, click Yes to reboot (reboot normally).

Close any open browser windows, scan with HJT, and post a new log please.

[crunchie]

3. I've got a feeling that you might have a hidden "mother file" that is spawning the .exe files. Please download the Silent Runners script, run it, and post the log it generates. The log will give us information about a few things that HijackThis doesn't report.

Please do this also as it may help to remove those files.

[pdc]

HI Crunchie,

I downloaded silent runners and ran it upon a clean boot up. Here is the log file:

Silent Runners.vbs", revision 36, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Sonic RecordNow!" = (no data)
"ctfmon.exe" = "C:\WINDOWS\System32\ctfmon.exe" [MS]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\ {++}
"Ibs" = "C:\WINDOWS\ibs55.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"BCMSMMSG" = "BCMSMMSG.exe" ["Broadcom Corporation"]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"DVDSentry" = "C:\WINDOWS\System32\DSentry.exe" ["Dell - Advanced Desktop Engineering"]
"diagent" = ""C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup" ["Creative Technology Ltd"]
"UpdReg" = "C:\WINDOWS\UpdReg.EXE" ["Creative Technology Ltd."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"MMTray" = "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" ["MUSICMATCH, Inc."]
"VSOCheckTask" = ""c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask" ["Networks Associates Technology, Inc"]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" ["Networks Associates Technology, Inc"]
"MCUpdateExe" = "C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" ["Networks Associates Technology, Inc"]
"VirusScan Online" = "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" ["Networks Associates Technology, Inc"]
"DwlClient" = "C:\Program Files\Common Files\Dell\EUSW\Support.exe" ["Dell"]
"DVDTray" = "C:\Program Files\HP DVD\Umbrella\DVDTray.exe" ["Hewlett-Packard Company"]
"DVDBitSet" = "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI" ["Hewlett-Packard Company"]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"IntelliType" = ""C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"" [MS]
"HP Software Update" = ""C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"" ["Hewlett-Packard Company"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{1CAA843A-6DBD-40EF-AB71-8F7B209997C0}" = "IntelliType Pro Key Settings Control Panel Property Page"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Hardware\Keyboard\itcpl.dll" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]

Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\Aquarium.scr" [null data]

Enabled Wallpaper and Active Desktop:
-------------------------------------

Active Desktop is disabled.

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\porthead3 copy.bmp"

Startup items in "DAD" & "All Users" startup folders:
-----------------------------------------------------

C:\Documents and Settings\DAD\Start Menu\Programs\Startup
"Camio Viewer" -> shortcut to: "C:\Program Files\PhotoWise\quicklnk.exe" ["Sierra Imaging"]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Gamma Loader" -> shortcut to: "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]
"EPSON Status Monitor 3 Environment Check 2" -> shortcut to: "C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE" ["SEIKO EPSON CORPORATION"]
"Microsoft Broadband Networking" -> shortcut to: "C:\WINDOWS\Installer\{8CC15633-2327-43F4-BA85-B83FDB4B59BE}\_18be6784.exe" [null data]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"NkvMon.exe" -> shortcut to: "C:\Program Files\Nikon\NkView5\NkvMon.exe" ["Nikon Corporation"]

Enabled Scheduled Tasks:
------------------------

"McAfee.com Update Check (D4CFFT31-Administrator)" -> launches: "c:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (D4CFFT31-DAD)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (D4CFFT31-DAN)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (D4CFFT31-JOE)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (D4CFFT31-MARY)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (DADS-DAD)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (DADS-DAN)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]
"McAfee.com Update Check (DADS-JOE)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["Networks Associates Technology, Inc"]

Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 15
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Creative Service for CDROM Access, Creative Service for CDROM Access, "C:\WINDOWS\System32\CTsvcCDA.exe" ["Creative Technology Ltd"]
EPSON Printer Status Agent2, EPSONStatusAgent2, "C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe" ["SEIKO EPSON CORPORATION"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
McAfee.com McShield, McShield, "c:\PROGRA~1\mcafee.com\vso\mcshield.exe" ["Network Associates, Inc."]
McAfee.com VirusScan Online Realtime Engine, MCVSRte, "c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding" ["Networks Associates Technology, Inc"]
NVIDIA Driver Helper Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
TabletService, TabletService, "C:\WINDOWS\System32\Tablet.exe" ["Wacom Technology, Corp."]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]

----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
----------

Thanks,

Paul

Please do this also as it may help to remove those files.

[DMR]

Paul,

Were you able to use the Killbox to delete the C:\WINDOWS\ibs55.exe file?

[crunchie]

Download the attached zip file and unzip fixme.reg. Close all browser windows. Double click to run it and when asked if you want to merge with your registry, answer yes.

Run Pocket Killbox again and paste the full file path of each of the below files in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you enter each file (see the files below).

C:\WINDOWS\ibs55.exe
c:\misb22.exe

Reboot afterwards if the files are successfully deleted.

If all files are not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot only after the last file you enter.

Upon reboot, post another hijackthis and silent runners log please.

[pdc]

HI there!

I have not had a chance to get back to the computer. I will run killbox on ibs55 this evening.

I will post back then.

You folks are great! Thanks for all the help.

Best,

paul

Paul,

Were you able to use the Killbox to delete the C:\WINDOWS\ibs55.exe file?

[pdc]

Download the attached zip file and unzip fixme.reg. Close all browser windows. Double click to run it and when asked if you want to merge with your registry, answer yes.

Run Pocket Killbox again and paste the full file path of each of the below files in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you enter each file (see the files below).

C:\WINDOWS\ibs55.exe
c:\misb22.exe

Reboot afterwards if the files are successfully deleted.

If all files are not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot only after the last file you enter.

Upon reboot, post another hijackthis and silent runners log please.

---------------------------------------------------------------------

HI Crunchie,

I think you did it!!!!!

I followed your instructions above and successfully deleted the two files. Was ibs55.exe some sort of mother file which kept spawning the misb22.exe files?

In any case, here is the HJT log file following clean-up:

Logfile of HijackThis v1.99.1
Scan saved at 7:17:49 PM, on 5/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Documents and Settings\DAD\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:8080
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Camio Viewer.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.mysticcolorlab.com/MysticUpload.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe

And here is the silent runners, also after clean-up:
"Silent Runners.vbs", revision 36, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Sonic RecordNow!" = (no data)
"ctfmon.exe" = "C:\WINDOWS\System32\ctfmon.exe" [MS]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"BCMSMMSG" = "BCMSMMSG.exe" ["Broadcom Corporation"]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"DVDSentry" = "C:\WINDOWS\System32\DSentry.exe" ["Dell - Advanced Desktop Engineering"]
"diagent" = ""C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup" ["Creative Technology Ltd"]
"UpdReg" = "C:\WINDOWS\UpdReg.EXE" ["Creative Technology Ltd."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"MMTray" = "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" ["MUSICMATCH, Inc."]
"VSOCheckTask" = ""c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask" ["Networks Associates Technology, Inc"]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" ["Networks Associates Technology, Inc"]
"MCUpdateExe" = "C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" ["Networks Associates Technology, Inc"]
"VirusScan Online" = "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" ["Networks Associates Technology, Inc"]
"DwlClient" = "C:\Program Files\Common Files\Dell\EUSW\Support.exe" ["Dell"]
"DVDTray" = "C:\Program Files\HP DVD\Umbrella\DVDTray.exe" ["Hewlett-Packard Company"]
"DVDBitSet" = "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI" ["Hewlett-Packard Company"]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"IntelliType" = ""C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"" [MS]
"HP Software Update" = ""C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"" ["Hewlett-Packard Company"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{1CAA843A-6DBD-40EF-AB71-8F7B209997C0}" = "IntelliType Pro Key Settings Control Panel Property Page"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Hardware\Keyboard\itcpl.dll" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]

Did we smoke everything?

Thank you very much to all who helped me clean up this mess. This is super site. Please let me know if there is anything I can do for any of you. I am going to enable all the Spyware Blaster safeties as soon as I log off.

Best,

Paul

[DMR]

Was ibs55.exe some sort of mother file which kept spawning the misb22.exe files?

Actually, the type of "mother files" I was refering to are usually files with a ".dll" extension as opposed to an ".exe" extension, but the idea is still the same regardless of what type of file has actually caused the others to come back to life. When a malicious infection spawns more that one file, those files can act as "guardians" or "sentinels" for each other in the way that if one of them senses that someone/something has terminated the other, it will immediately issue a command to restart the one that was "killed".

I'll let cruchie and dlh 6213 respond to the rest of your questions, as theye've been your primary troubleshooters here.