I can't access microsoft.com, hotmail.com, hijack this webpage, and sometimes other seemingly random webpages like bbc news, met office, gametrailers etc. Most other webpages work fine though
I am a bit "over-extended," so hopefully another volunteer can jump in and run with this, but to get started, please do the following:
FIRST:
Please download
GMER Rootkit Scanner:
http://www.gmer.net/download.php
-- DoubleClick the .exe file and, if asked,
allow the gmer.sys driver to load.
-- If you receive a warning about Rootkit Activity and GMER asks if you want to run a scan, Click
NO
-- Make sure the
Rootkit/Malware Tab is selected (Top Left of GMER GUI)
Along the Right Side of the GMER GUI there will be a number of checked boxes. Please
Uncheck the following:
- Sections
- Drives or Partitions
other than your Systemdrive (usually
C:\)
- Show All (be sure this one remains Unchecked)
-- Then, click the
Scan Button
Allow the scan as long as it needs and then save the log to where you can easily find it and post it for me.
***Disconnect from the internet and do not run any other programs while GMER is scanning. Temporarily disable any real-time anti-spyware or anti-virus protection so they do not interfere with the running of GMER.
DO NOT take any action for any found items until I can have a look.
THEN:
-- Download
DDS by sUBs and save it to your
Desktop
-- If your AV has a script blocker, please disable it
-- DoubleClick on
dds.scr to run the tool
* A command box will open, displaying added information for your reading pleasure while DDS completes its scan.
* Upon completion, a Dialog Box should open instructing you to save and post the TWO resulting logs (DDS.txt & Attach.txt).
- Copy&Paste the
DDS.txt into your next post.
- Please post
Attach.txt as an attachment to your post - there is no need to Zip it. If you don’t know how to post an attachment, please Copy&Paste it along with the
DDS.txt scanlog.
Please post the requested logs and I or another volunteer will check back as time permits.
PP