Hi maizzie, welcome to DaniWeb

Start with this --

Download Ewido Security Suite from here:
http://fileforum.betanews.com/detail...e/1098736486/1

Install it, and while installing, under Additional Options, uncheck Install background guard and Install scan via context menu.

From the main Ewido screen, click on Update in the left menu, and then click the Start update button. After the update finishes (the status bar at the bottom will display Update successful), close the program (don't scan yet). If you have problems updating see here:
http://www.ewido.net/en/download/updates/

Note -- When you run Ewido for the first time, you will get the warning Database could not be found!, click OK when you do.

Download Nailfix from here:
http://users.pandora.be/bluepatchy/nailfix.zip
Unzip it to your desktop, but do not run it yet.

Reboot into Safe Mode (reboot your computer and tap the F8 key while it's starting back up).

Double-click on the Nailfix.bat that is on your desktop. Your desktop and icons will disappear and reappear, and a window should open and close very quickly -- this is normal.

Then run a full system scan with Ewido (note: you will be posting the log from this scan when back in normal mode).

Reboot normally

Scan with hijackthis and have it fix the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [pwjjck] c:\windows\system32\jmpvui.exe
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} - http://www.uproar.com/applets/activ...pside_web18.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...b?1097974045561
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Be sure to close all windows, other then hijackthis, before hitting Fix checked.

Go to the following locations and delete the highlighted files:

C:\WINDOWS\Nail.exe
C:\windows\system32\jmpvui.exe
C:\WINDOWS\svcproc.exe

You may wish to consider disabling CTHELPER.EXE -- quote from sysinfo:
CTHELPER is a background task that is a plug-in manager for Creative drivers. The theory is that 3rd party manufacturers can use the CTHELPER plug-in interface to produce drivers, add-on features, and fixes that will integrate with a tighter fit with Creative’s sound drivers and utilities. Given its purpose CTHELPER would normally be classified as a "leave alone" background task. It also allows Creative speaker setup to be synchronized with Windows Control Panel speaker setting. Without it running that check box in Creative speaker setting is not functional (settings are not in sync). Unfortunately there are often problems with CTHELPER, most notably that it can use 100% of CPU time so it's best left disabled unless you need it.

Reboot, close any open browser windows, scan with hijackthis, and post a new log along with the log from the Ewido scan.

ok. i did everything you said. here is the log from ewido:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:11:11 PM, 5/24/2005
+ Report-Checksum: 1B80F398

+ Date of database: 5/24/2005
+ Version of scan engine: v3.0

+ Duration: 150 min
+ Scanned Files: 110040
+ Speed: 12.21 Files/Second
+ Infected files: 33
+ Removed files: 33
+ Files put in quarantine: 33
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\
G:\

+ Scan result:
C:\Documents and Settings\rt and jenn\Application Data\Mercora\MercoraClient\Data\MyPictures.dat ->

Spyware.Grokster -> Cleaned with backup
C:\Documents and Settings\rt and jenn\Application

Data\Mozilla\Firefox\Profiles\lcpwja4c.default\Cache\482256BEd01/start.exe -> TrojanDownloader.IstBar -> Cleaned

with backup
C:\Documents and Settings\rt and jenn\Application

Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-4ec33915-61a1d055.class -> Trojan.ClassLoader.Dummy.d ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@a.websponsors[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@adknowledge[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@ads.addynamix[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@ads.telegraph.co[1].txt -> Spyware.Tracking-Cookie

-> Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@adv.webmd[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@bluestreak[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@burstnet[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@cgi-bin[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@cgi-bin[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned

with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@fastclick[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@network[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@overture[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@p[1].txt -> Spyware.Tracking-Cookie -> Cleaned

with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@realmedia[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@servedby.netshelter[2].txt ->

Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@tribalfusion[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@www.burstnet[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@www.myaffiliateprogram[1].txt ->

Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@z1.adserver[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@zedo[1].txt -> Spyware.Tracking-Cookie -> Cleaned

with backup
C:\Documents and Settings\rt and jenn\Local Settings\Temp\DrTemp\wupdt.exe -> TrojanDownloader.Intexp.c ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Local Settings\Temporary Internet

Files\Content.IE5\G9SBG7SN\svcproc[1].exe -> Trojan.Stervis.c -> Cleaned with backup
C:\Documents and Settings\rt and jenn\Local Settings\Temporary Internet

Files\Content.IE5\P71B96RH\Nail[1].exe -> Trojan.Nail -> Cleaned with backup
C:\Documents and Settings\rt and jenn\Local Settings\Temporary Internet

Files\Content.IE5\UL0JUPM5\aurora[1].exe -> Spyware.BetterInternet.c -> Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug.a -> Cleaned with backup
C:\WINDOWS\systb.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\WINDOWS\tdtb.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\WINDOWS\ufgbskjzadu.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\wupdt.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup

+ Created on: 8:07:36 AM, 5/26/2005
+ Report-Checksum: DBE50D08

+ Date of database: 5/24/2005
+ Version of scan engine: v3.0

+ Duration: 207 min
+ Scanned Files: 138806
+ Speed: 11.12 Files/Second
+ Infected files: 8
+ Removed files: 8
+ Files put in quarantine: 8
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\
G:\

+ Scan result:
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@adknowledge[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@fastclick[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@network[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@tradedoubler[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@tribalfusion[1].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@vip.clickzs[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@www.myaffiliateprogram[1].txt ->

Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\rt and jenn\Cookies\rt and jenn@xposed[2].txt -> Spyware.Tracking-Cookie ->

Cleaned with backup

::Report End

and here is the log from hijack this:Logfile of HijackThis v1.99.1
Scan saved at 8:17:59 AM, on 5/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\SM1BG.EXE
D:\CloneCD\CloneCDTray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\rt and jenn\Desktop\hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AceGain DLInterceptor - {CA70AF0D-0D07-4b80-9ECE-B0F1BEFC5822} - G:\Program Files\DLInterceptor.dll (file missing)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "D:\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "D:\CloneCD\CloneCDTray.exe"
O4 - HKLM\..\Run: [AtiPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [pwjjck] c:\windows\system32\jmpvui.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - D:\security suite\ewidoctrl.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe

but, the three items you told me to go find and delete i couldn't find. they were:
C:\\windows\nail.exe
C:\\windows/system32\jmpvui.exe
C:\\windows\svcproc.exe

thanks for all of your help i really appreciate it.

For every User listed under C:\Documents and Settings, delete the entire contents of these folders (not the folders themselves):

Local Settings\Temp
Cookies
History
Local Settings\Temporary Internet Files\Content.IE5

Delete the entire contents of your C:\Windows\Temp folder.

Delete the entire contents of your C:\Temp folder (if you have one).

Do a search for *.tmp and delete all entries found.

(Note: if any of these temporary files cannot be deleted while in ‘normal mode,’ try Safe Mode.

Empty your Recycle Bin.

Scan with hijackthis and have it fix the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [pwjjck] c:\windows\system32\jmpvui.exe
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -

Remember to close all windows before hitting Fix checked.

Make sure your system is set to Show hidden files and folders.

Go to the following locations and delete the highlighted files:

C:\WINDOWS\systb.dll
C:\windows\system32\jmpvui.exe

Reboot, close any open browser windows, scan with HJT, and post a new log please.

ok. i did everything you said again. i THINK it might have worked this time. the same files did not come back up in HJT.


Logfile of HijackThis v1.99.1
Scan saved at 2:53:53 PM, on 5/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\SM1BG.EXE
D:\CloneCD\CloneCDTray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\rt and jenn\Desktop\hijack this\HijackThis.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AceGain DLInterceptor - {CA70AF0D-0D07-4b80-9ECE-B0F1BEFC5822} - G:\Program Files\DLInterceptor.dll (file missing)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "D:\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "D:\CloneCD\CloneCDTray.exe"
O4 - HKLM\..\Run: [AtiPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - D:\security suite\ewidoctrl.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe

thanks.

I think you might be right

I don't see anything else in your log; let us know if you have anymore problems. And don't forget to consider disabling CTHelper.

ok i will. thank you very very much. i really appreciate all of your help.
:cheesy: