Sunderlandgav,
Hello! and welcome to the Daniweb forums.
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Download, then unzip to "C:\HJT", the newest version of HiJackThis ; version 1.99.1. Then repost your log, either now, or after following the steps in the solution (if provided in this post). This version has features that might be more helpful in 'cleaning' up your system.
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Go to www.trendmicro.com , and then:
1. Click "Free Online Scan".
2. Click "Scan now, it's free".
It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:
1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".
When it completes, post back the full filename of any files that cannot be cleaned or deleted.
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Go to Add/Remove programs and remove(uninstall) the following, if present:
MyWebSearch
The above could appear anywhere within the entry. Be careful not to remove any personal or system software.
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Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:
1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:
svchos1at.exe*
2) Then if any are found in the 'prefetch' folder, delete them.
Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.
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Now, let's open a command prompt by going to the start menu and then select 'Run'.
In the box that pops up type in 'cmd'. The command prompt will open.
OR
You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:
regsvr32 /u svchost.dll
It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.
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Run HiJackThis then:
1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"
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Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:
C:\WINDOWS\system32\kfheptcp.exe
C:\WINDOWS\svchos1at.exe
Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.
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Run HiJackThis and click "Scan", then check(tick) the following, if present:
O2 - BHO: CDllBho Object - {5A5B6916-ED71-4531-8018-E792DD44156E} - C:\WINDOWS\svchost.dll
O4 - HKLM\..\Run: [JVM0.14] C:\WINDOWS\system32\kfheptcp.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusear...?p=ZBzeb032YYGB
Now, with all windows closed except HiJackThis, click "Fix checked".
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Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
files...
C:\WINDOWS\system32\kfheptcp.exe
C:\WINDOWS\svchos1at.exe
C:\WINDOWS\svchost.dll
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Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in " Safe Mode ".
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Reboot.
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After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.
